Magnet Recognition ensures we’ve got the best nursing staff anywhere. They are your link to all of the services available at the hospital. They include registered nurses, licensed practical nurses, and nursing care assistants. Their job is to provide care and to make you as comfortable as possible. Ask them for anything you feel would improve your care or comfort.

From the moment you arrive, a case manager is working to ensure you get the care you need to transition out of the hospital as quickly and easily as possible. If you have any questions about your care, ask to speak with your case manager.

Good food is an important part of getting better. While here you will encounter friendly and professional staff who take your orders and deliver your meal to you.  For more about menus and meal options, click here. 

Patient rooms and the hospital are kept clean and sanitary thanks to the efforts of the housekeeping staff. They are serious about their work. Your room will be cleaned daily. If you have a concern about cleanliness, tell your nurse. Your housekeeping need will be addressed as quickly as possible.

We are grateful for the work of volunteers. You may encounter a Red Cross Hospital Volunteer delivering mail or flowers, attending the Information Desk, assisting visitors, and transporting you from one area of the hospital to another. Volunteers also help with non-medical tasks in the imaging and emergency departments. For information about volunteering, visit the Volunteer Services page. 

Our nurses are so good that several area colleges send nursing students here to learn from them. Although some of your care may be provided or observed by a nursing student, all of your care will be delivered in accordance with your physician’s directions and supervised by a licensed professional.

Unlike many other hospitals, SVMC offers the opportunity to meet with a pharmacist before you return home. A clinical pharmacist may visit with you to discuss your medications and ensure you understand how to use your medications effectively. For more information, click here. 

Depending on your needs, you may also receive consultations from a nutritionist, an infectious disease specialist, a Transitional Care Nurse, or a physical, occupational, or speech therapist. No matter your needs, we make sure that you have the expert who can help you.