Flashback: Our Top 10 Feel-Good Stories of 2021
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Flashback: Our Top 10 Feel-Good Stories of 2021

What a year we have had. While it has been admittedly difficult at times, we have so much to celebrate. Here are our top 10 feel-good stories of the past year.

10. Asking for Patient Views
More than ever, we have been reaching out to patients for their feedback. We asked about what would make
colon cancer screening easier, what you would want to do with the Southern Vermont College property, and what health needs you see in the community. We also set up a new Patient and Family Advisory Council, which continues to seek members. 

9. Offering Health Learning Opportunities
We didn’t let the pandemic and precautions about meeting in person keep us from expanding educational opportunities for patients. We moved our new-parent classes online and
added a few. We also offered a cancer survivors’ cooking party, a women’s health series, a colon cancer awareness talk, and classes about joint replacements and hand pain. 

8. Widening Availability of Vaccines
All year we watched how vaccines became more and more available. While initially available only to healthcare workers and the oldest adults, vaccine availability soon widened to younger adults. The more people got vaccinated the clearer the safety and efficacy of the vaccines became. Now, everyone over the age of 5 can be protected, and that is a tremendous relief. 

7. Faster Test Results
We are so proud of the steps we took early in the pandemic to get advanced testing equipment on site in the SVMC lab. That makes turn-around times for our tests faster than those in many other parts of the state and the country. Our information systems team also developed
groundbreaking results-delivery applications, so patients could get their results quickly, easily, and securely.

6. Our Heroic Staff
Our staff is always inspiring. The way they have cared for COVID patients and others, with unwavering dedication and incredible skill, over this past year is truly incredible. This year, we are also celebrating the stories of two amazing staff members for the difference they were able to make while off duty.
Patricia Johnson helped more BIPOC Vermonters get vaccinated, while Patrick Deedy participated in a life-saving wilderness rescue.

5. Advances at SVMC Orthopedics
In the fall of 2020, SVMC Orthopedics launched
the region’s only same-day total joint replacement surgery program for hips and knees. In 2021, dozens of patients used the program to begin their recovery immediately and at home. And in 2021, the practice's hand specialist, David R. Veltre, MD, M.Eng., began offering some hand procedures quickly and conveniently at the SVMC Orthopedics practice in Bennington, rather than in the hospital's operating room. Advanced care is easier than ever. 

4. The Former Southern Vermont College Campus and The Grateful Bennington Fund
We were absolutely astounded with
the response we received when community members led an effort to offset the expenses of SVHC’s purchase of the former Southern Vermont College campus. The campus has gone on to be integral in the health system’s COVID-19 response.

3. Medical Matters Weekly
In February 2021, we launched an ambitious project to present a
weekly video podcast. Throughout the last year, we have met so many interesting professionals and uncovered important insights about physical health, mental health, social needs, and racial inequality in healthcare among others. We look forward to season two, which starts January 5.

2. National Recognitions
We are honored that two important national organizations reviewed our hard work over the past several years and honored us with prestigious designations. We were designated as a Magnet Center for Nursing Excellence
for the 5th time in a row. Only 28 organizations worldwide can make that claim. We also received the year’s only Rural Healthcare Leadership Award given by the American Hospital Association.

1. Emergency Department Expansion and Renovation
From the fun and festive Groundbreaking Celebrations to the solemn but exciting Lodge Demolition, we had a great time looking toward the future of providing
cutting-edge emergency care in a new space.

Stay tuned for more good news on these projects and others in 2022! Happy New Year!

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Moving Forward Safely

One of the most frustrating and anxiety-producing traits of our COVID –19 pandemic is how much uncertainty is involved in all aspects of this disease. Symptoms caused by the Coronavirus, age groups affected, the usefulness of medications, anticipated death rate, and the timeline for development of a vaccine are examples of information that sometimes change on a weekly basis.

Vermonters have done a great job of limiting the spread of the virus and protecting our most vulnerable neighbors by following the Governor's "Stay Home, Stay Safe" order over the past few months. Now, we've all been directed to wear masks in public. Both Bennington and Wilmington's Select Boards have passed local mandates requiring masks in public places. Thanks to these efforts—along with distancing, handwashing, and other factors—Vermont is among the states with the fewest number of infections. Continuing each of these important infection-prevention strategies is crucial to returning to a more normal way of life.

As we open up and begin to re-connect, we fully expect to see a rise in COVID –19 cases in Vermont. Thankfully, we have had time to prepare for this increase. We also have adequate PPE, and increased testing will help us gather crucial information for stemming the spread with less disruption to our normal lives.

More than ever, I find it helpful to focus on what we have learned and how it can help us move forward safely. Here is some of what we have learned so far: Most large hospitals, often treating over 1000 COVID patients daily, effectively protected their workers by obsessively following the rules of screening, hygiene, distancing, and masking. Each of these components is designed to work together; Each alone has its inherent limits.

  • Absent quick testing at the workplace, the best screening is asking employees if they have COVID-like symptoms (fever, chills, new cough, shortness of breath, sore throat, loss of taste or smell) and to stay home if they do.
  • Washing our hands (or using sanitizer) after touching well-handled items or visiting populated areas. Washing your hands 10 times daily is not too often.
  • Though an uncovered sneeze or cough can travel farther, 6 feet distancing continues to be the sweet spot for safety.
  • Masks (double layer cotton and surgical) are effective to prevent spreading of large and some small droplets containing virus. They also seem to give some minimal protection to those wearing a mask. Since possibly 40 percent of transmission happens when we do not have symptoms, we wear our masks to protect others and to suppress overall infection rate. They also help many people (not all) to avoid touching their face. The downside is a warm chin; the upside is you may be protecting someone from a significant illness. Masks are not a symbol of government intrusion. Masks are simply a tool to protect others and show empathy.

It is difficult to predict how many COVID-19 infections will occur in our communities in the coming months. What I am certain of is that our choices, on where we go and what we do, often affect the safety of those around us. As we learn to live with this virus in our community, following the recommendation above will help us all.

Marie George, MD, is SVMC’s infectious disease specialist.

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