Hospital Visitor & Outpatient Guidelines

Beginning Tuesday, August 17, Southwestern Vermont Medical Center updated its visitation policy for hospital visitors and medical practice patients. The changes follow an increase in COVID-19 cases in our community.

VISITING HOURS: 2 – 7 p.m. daily


Everyone—including patients, staff, and visitors—are required to wear a mask or face covering, regardless of vaccination status. Those who do not have a mask will be provided one. All masks must be worn over the mouth and nose for the entire duration of the visit. Those who do not comply will be asked to leave the premises.


The numbers of visitors allowed varies by department and the age and condition of the patient:

  • One healthy visitor per adult patient is allowed in the perioperative areas (including the Operating Room, Endoscopy, and Medical Infusion), imaging, lab, and practices in the Medical Office Building.
  • Adult patients birthing with Women’s and Children’s Services may have a healthy birth partner for the duration of the stay and one healthy visitor allowed post-partum. (No visitors until the baby is born.)
  • One healthy visitor is allowed at a time for inpatients, including those using the Emergency Department, East and West Wings, and ICU.
  • Pediatric patients—both inpatients and outpatients, regardless of area—may have up to two healthy visitors at a time.
  • Patients at the end of life may have up to six visitors at a time. All others are asked to wait outside the building.
  • Additional restrictions may apply for patients who have COVID symptoms or who are positive for COVID-19.


  • Everyone—patients, caregivers, and visitors—is required to stop at the check-in desk located at entrances in the hospital. All non-staff persons entering an SVMC building will be given a sticker marked with the date and department they are visiting and are asked to keep the sticker visible and remain in the area of service for the entire time they are in the building.
  • Patient visitors are also required to give personal contact information, for purposes of required contact tracing, at time of check in.
  • Those entering the Medical Office Building will be screened once they reach the practice they are visiting.
  • Patients who are symptomatic or have been exposed to a confirmed case of COVID-19 will be provided with a medical-grade face mask. Caregivers and visitors with symptoms of any kind are not permitted. 
  • Everyone is expected to sanitize their hands upon entry and exit from the building, units, and patient rooms.
  • Both inpatients and outpatients who would benefit from additional support during a visit or stay should request the use of technology to bring important family and friends virtually into exam and hospital rooms.

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