Visitor Guidelines

The love and support of family and friends can be very important to the healing process. At this time, however, risks associated with COVID-19 require that visitation be limited.

One visitor per patient is permitted for all inpatients with few exceptions:

  • Patients nearing the end of life may have multiple visitors, up to two at a time.
  • Patients who have a disability may have both a family or friend caregiver, who is necessary for their care, and a visitor.
  • Partners and spouses of expectant and recently delivered mothers are welcome 24 hours a day. Others, including siblings of newborns, may not visit at this time.
  • Pediatric inpatients may have up to two primary caregivers.

Please note that individual departments may have additional constraints or requirements beyond these guidelines, based on the need to maintain patient and staff health and safety. Patients, caregivers, and visitors should contact the specific department or unit they hope to visit, if they have questions.

For outpatient visits, the policy is as follows:

  • Adult outpatients should attend appointments alone, unless physical or cognitive support is needed. Outpatients who need a caregiver may bring one, provided that person is symptom-free.
  • Prenatal appointments may be attended by both the patient and one caregiver. Others, including children of expectant families, should not attend appointments.
  • Pediatric patients in the outpatient setting may have one adult caregiver with them.
  • Visitation to the Emergency Department is limited to one individual.

VIRTUAL VISITS: Both inpatients and outpatients who would benefit from additional support during a visit or stay should request the use of technology to bring important family and friends virtually into exam and hospital rooms.

CHECK IN: Everyone—patients, caregivers, and visitors—is required to stop at the check-in desk located near the hospital and Medical Office Building entrances.

  • All are expected to arrive wearing a mask or face covering. Those who do not have a mask will be provided one. All masks must be worn for the entire duration of the visit. Those who do not comply will be asked to leave the premises.
  • Patients who are symptomatic or have been exposed to a confirmed case of COVID-19 will be provided with a medical-grade face mask.
  • Caregivers and visitors with symptoms of any kind and those who have had contact with someone positive for or suspected of having COVID-19 are not permitted at this time.
  • All non-staff persons entering an SVMC building will be given a sticker marked with the date and department they are visiting and are asked to keep the sticker visible and remain in the area of service for the entire time they are in the building.
  • Everyone is expected to sanitize their hands upon entry and exit from the building, units, and patient rooms.

SVMC has an extraordinary team of professionals and dedicated community leaders all committed to ensuring that COVID-19 and the flu have the lowest impact on the health of our community. Thank you for visiting SVMC.


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