Hospital Visitor & Outpatient Guidelines

Southwestern Vermont Medical Center (SVMC), part of Southwestern Vermont Health Care (SVHC), announced an update to its visitation policy that permits one fully-vaccinated visitor per patient. The changes are in response to the loosening of the Vermont Agency of Human Service's Hospital visitor guidance. The visitation update went into effect April 6, 2021.

It should be noted that ALL PATIENTS may continue to access Southwestern Vermont Medical Center and its practices for appointments, tests, laboratory work, and services. 

VISITORS FOR HOSPITAL PATIENTS

  1. VISITING HOURS
  • Monday through Friday   12 — 6 p.m.
  • Saturday and Sunday   11 a.m. — 3 p.m.
  1. ONLY ONE FULLY VACCINATED VISITOR ALLOWED PER INPATIENT
  • Fully vaccinated means that the individual received the final dose of their COVID-19 vaccine at least two weeks ago.
  • Visitors must show proof of vaccination with a vaccination card or a picture of their card on a mobile device.
  • Inpatient areas include East, West and Intensive Care Unit.
  • Patients at the end of life may have two visitors at a time. Others must wait in a vehicle or away from the building. Minors must be accompanied by an adult and are limited to visits of 30 minutes or less. (This includes one unvaccinated, symptom-free visitors)
  • Fully vaccinated members of the clergy, doulas, UCS Care Team, substance abuse peer mentors, and sexual assault volunteers: may visit without restrictions.
  • Note: one unique, unvaccinated non-symptomatic caregiver–whose presence is required for physical or cognitive support–is allowed.
  1. VISITORS TO EMERGENCY DEPARTMENT AND PERIOP (O.R., Endoscopy, Medical Infusion)
  • ​Only one unique visitor with proof of vaccination or required caregiver.
  1. ​WOMEN'S AND CHILDREN'S AND PEDIATRIC INPATIENT
  • ​Only one required caregiver for duration of the patient's stay
  • Note: Expectant and delivered mothers are allowed one unique care partner for the duration of the stay and, if requested, one doula.

VISITORS FOR OUTPATIENT APPOINTMENTS

  • One unique visitor with proof of vaccination.
  • Note: one unique, unvaccinated non-symptomatic caregiver–whose presence is required for physical or cognitive support–is allowed.
  • Pediatric patients in the outpatient setting may have one adult caregiver with them.

CHECK-IN STATION

  • Everyone—patients, caregivers, and visitors—is required to stop at the check-in desk located near the hospital and Medical Office Building entrances.
  • All are expected to arrive wearing a mask or face covering. All masks must be worn for the entire duration of the visit. Those who do not comply will be asked to leave the premises.
  • Each out-patient and visitor will be asked to step in front of the temperature station to have their temperature calculated before entry.
  • Patients who are symptomatic or have been exposed to a confirmed case of COVID-19 will be provided with a medical-grade facemask.
  • Caregivers and visitors with symptoms of any kind and those who have had contact with someone positive for or suspected of having COVID-19 are not permitted at this time.
  • All non-staff persons entering an SVMC building will be given a sticker marked with the date and department they are visiting and are asked to keep the sticker visible and remain in the area of service for the entire time they are in the building.
  • Everyone is expected to sanitize their hands upon entry and exit from the building, units, and patient rooms.

VIRTUAL VISITS

  • Both inpatients and outpatients who would benefit from additional support during a visit or stay should request the use of technology to bring important family and friends virtually into exam and hospital rooms.

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