Medical Matters Weekly Features Leading Expert in Infectious Disease
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Medical Matters Weekly Features Leading Expert in Infectious Disease

BENNINGTON—March 5, 2021—Southwestern Vermont Health Care’s (SVHC) Medical Matters Weekly with Dr. Trey Dobson, a weekly interactive, multiplatform medical-themed talk show, will feature Specialist in Infectious Disease and International Health and Chief Quality Officer at Dartmouth-Hitchcock Health, Michael Calderwood, MD, as a guest on its March 10 show. They will discuss what the past year has taught them about pandemics and when they predict this pandemic will end. In addition, they will address other pressing topics in the field of infectious disease.

The show is produced with cooperation from Catamount Access Television (CAT-TV) and airs live at 2 p.m. on Wednesdays. Viewers can see Medical Matters Weekly live on Facebook at facebook.com/svmedicalcenter and facebook.com/CATTVBennington. Those viewing on Facebook will be able to contribute questions through the chat function.

After the program, the video will be available on area public access television stations. On CAT-TV, viewers will find the show on channel 1075 at 7:30 p.m. Sunday, 1:30 p.m. Monday, 8:30 a.m. Tuesday, 7:30 a.m. Wednesday, 7:30 p.m. Thursday, 7:30 a.m. Friday, and 7 p.m. Saturday. Videos and podcasts are on svhealthcare.org/MedicalMatters, as well as Youtube and on many podcast-hosting platforms, respectively.

Dr. Calderwood  is the chief quality officer at Dartmouth-Hitchcock Medical Center. He has served, since 2019, as the associate chief quality officer for Dartmouth-Hitchcock (D-H). His responsibilities include management and oversight of the integration of safety, quality, patient experience, and value/process improvement activities.

Dr. Calderwood is an active clinician in the Section of Infectious Disease and International Health and is board certified in Internal Medicine and Infectious Disease. He has been actively engaged over the past year in the Dartmouth-Hitchcock Health (D-HH) system response to the COVID-19 pandemic and has served as the regional hospital epidemiologist for the D-HH system, as the medical co-director of the Collaborative Healthcare-associated Infection Prevention (CHIP) team. He is also one of the leaders of the DHMC Comprehensive Antimicrobial Program.

He earned his medical degree at the University of Chicago Pritzker School of Medicine in 2005 and completed his residency in Internal Medicine at Brigham and Women’s Hospital and a fellowship in Infectious Diseases in the combined Brigham and Women’s Hospital/Massachusetts General Hospital Program in Boston. He also holds a masters of public health degree from the Harvard School of Public Health.

Dr. Calderwood is a leading source of infectious disease information for regional media and has been featured on Becker’s Healthcare Podcast.

The program’s host, Trey Dobson, MD, is an Emergency Medicine physician with Dartmouth-Hitchcock Health and serves as Chief Medical Officer for Southwestern Vermont Medical Center in Bennington, Vermont.  He is an Instructor of Emergency Medicine at Dartmouth Geisel School of Medicine and a member of the Board of Trustees of Dartmouth-Hitchcock. He is past president of the Vermont Medical Society and currently sits on the Governance Council and performs medical practice peer review for the Vermont Program for Quality in Health Care. He obtained a Masters in Geology from the University of Wyoming and his Medical Degree at The University of Tennessee. Dr. Dobson completed his residency in Emergency Medicine at the University of Virginia.

To contribute questions in advance of each week’s show, please e-mail wellness@svhealthcare.org or post to Facebook with #SVHCMedicalMattersWeekly.

About SVHC Medical Matters Weekly:
Medical Matters Weekly is an interactive, mulitplatform guest-driven talk show hosted by Dr. Trey Dobson. It provides a behind-the-scenes perspective on healthcare, including topics like behavioral health, food insecurity, equitable care, and the opioid crisis. The show is produced in partnership with Catamount Access Television (CAT-TV) and is broadcast on CAT-TV, Greater Northshire Access Television, Facebook Live, YouTube, and podcast platforms.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices.

SVMC has earned several prominent distinctions. Most recently, SVMC received the American Hospital Association’s Rural Healthcare Leadership Award for transformational change in efforts toward healthcare reform and its fifth consecutive designation within the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. It ranked fourth in the nation for healthcare value by the Lown Institute Hospitals Index in 2020 and is one of Vermont’s Best Places to Work. SVMC earned an ‘A’ for hospital safety from the Leapfrog Group for two years in a row. During the pandemic, SVMC and both its skilled nursing facilities, the Centers for Living and Rehabilitation in Bennington, and the Center for Nursing and Rehabilitation at Hoosick Falls, earned perfect scores on a Centers for Medicare and Medicaid Services evaluation meant to determine the ability to prevent transmission of COVID-19 and other infections.

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

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SVMC Creates Virtual Waiting Room to Encourage Distancing

BENNINGTON, VT—May 29, 2020—Starting Monday, many people who need in-person appointments at Southwestern Vermont Health Care's (SVHC) hospital and clinics will no longer need to use traditional waiting rooms. A virtual system created by the hospital allows patients to call 802-447-5000 when they arrive in the parking lot and receive a text message when their provider is ready to see them.

SVMC's outpatient and inpatient surgeries and diagnostic services, like those for imaging and laboratory work, have resumed with enhanced safety protocols per the directive of Governor Phil Scott. The health system's emergency department, ExpressCare, emergency surgical services, and most of its primary and specialty practices remained open during the pandemic.

"SVHC has provided safe, high-quality care throughout the pandemic." Said Thomas A. Dee, FACHE, Southwestern Vermont Health Care’s (SVHC) president and CEO. "Innovation has been an important part of providing care during these extraordinary times and this new program decreases the number of people in our waiting rooms and allows them to stay the recommended 6 feet apart or more."

In order to use the virtual waiting room, patients must be able to wait in their vehicle and have a charged cell phone with them. They will receive the virtual waiting room telephone number during their appointment-reminder telephone call. Signs outside the building and at the respiratory check-in stations inside the main hospital and medical office building entrances will also include the number to call.

Patients simply call the number when they arrive in the parking lot and wait in their cars. When the provider is ready to see them, they will receive a text message alert to indicate that they should come in.

"We love that we can use the same technology that most people carry with them to help people stay socially distanced," said Gail Balch, RN, who directs information technology at SVMC. "It's through innovations like this one that we are able to resume services safely and ensure patients receive the care they need."

Hospital and clinic staff anticipate that the new program will allow greater distance between people who must use traditional waiting rooms, including those who walked or took public transportation to their appointment and those who do not have a cell phone.

Additional safety protocols indicate that all patients should arrive to the hospital or clinic with their own cloth face covering. Face coverings must be worn over the mouth and nose for the entire duration of patients' visits. Patients should also come alone, unless they absolutely need assistance from a loved one.

For questions about how to resume or initiate elective care, call your primary care provider or the specialist directly. For a list of providers, visit svhealthcare.org/physician-directory.

Patients with cough or shortness of breath or any two of the following—fever, chills, muscle pain, headache, sore throat, or new loss of taste or smell—should contact their primary care provider or the COVID-19 Informational Hotline at 802-440-8844 before arriving to either their provider’s office or the hospital. For a detailed list of safety protocols, frequently asked questions, visitor guidelines, and COVID-19 information, visit svhealthcare.org.

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