SVHC's VP Recognized with Statewide Award
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/ Categories: NEWS, 2022

SVHC's VP Recognized with Statewide Award

BENNINGTON, VT—December 22, 2022—Southwestern Vermont Health Care’s (SVHC) Vice President of Administration and Chief Human Resources Officer Kevin Dailey was honored with the 2022 Dolly Shaw Vermont Human Resources Professional of the Year Award from the Vermont State Council, an affiliate of the Society for Human Resource Management.

“Vermont is home to many exceptionally qualified human resources professionals, so I am humbled to have received this recognition,” Dailey said. “I share the honor with the talented and dedicated members of the HR teams I have worked with at Southwestern Vermont Health Care and Mack Molding Company. Their hard work has driven so much of what we have achieved together, and I am deeply grateful.”

The award seeks to affirm and distinguish an individual who applies advanced knowledge of human resources to substantially impact business outcomes through HR leadership, strategy, and/or development; demonstrates significant value by applying creative and innovative management concepts; implements programs in any of the HR disciplines that positively impacts an organization and its talent; advances and elevates the HR profession in their organization, industry, and community; and exemplifies the highest standards of the profession and serves as a role model for peers.

Dailey has been at the center of several groundbreaking solutions at SVHC. He led the Healthy Homes program, which connected employees with newly renovated homes and favorable financing terms. The program worked to solve a lack of housing availability for staff and to increase rates of home ownership in Bennington neighborhoods. During the early days of the pandemic, Dailey worked with former employer Mack Molding Company to retrofit scuba masks for use as personal protective equipment (PPE). The move relieved staff anxiety amidst a severe PPE shortage and received national press attention. Notably, SVHC has been recognized as one of Vermont’s “Best Places to Work” for 8 years in a row. It is the only hospital ever to have been recognized with the honor.

“Kevin sets an example that combines a commitment to compassion, innovation, dedication, and organizational sustainability,” said SVHC’s President and CEO Thomas A. Dee, FACHE. “These qualities have enabled us to make progress against our most difficult challenges and to build a strong and vibrant organizational culture.”
 
Dailey brought more than 15 years of human resources experience and a background in law to SVHC in January 2015. His most recent previous position was as director of Human Resources for Mack Molding Company, Inc. in Arlington, VT. Before that, he was partner in the legal firm of Dailey & Dailey, P.C., in Manchester, VT. Dailey holds a bachelor’s degree from the University of Vermont and a juris doctor degree from Vermont Law School. He is an ardent volunteer. He has served with the SVHC board of trustees, the Arlington Rescue Squad, the Bennington County Bar Association, the United Way, and others.

The Dolly Shaw Vermont Human Resources Professional of the Year Award recognizes exceptional performance and outstanding achievement by a professional in the field of human resource management. Dolly Shaw was one of the founding members of the Vermont Human Resource Association (VTHRA) in 1969 and was a force behind growing and sustaining the state’s human resource (HR) network over many years. She served for 40 year as director of Career Services at Champlain College and was relentless in her pursuit of delivering high-quality HR learning opportunities for the professional community.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, healthcare system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices.

Southwestern Vermont Health Care is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC ranked fourth nationwide for the value of care it provides by the Lown Institute Hospital Index in 2020 and is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. The health system is fortunate to have the support of platinum-level corporate sponsor Mack, a leading supplier of contract manufacturing services and injection molded plastic parts based in Arlington, VT.

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

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COVID-19 Scams

Scams are almost as old as time. They always take advantage of our vulnerabilities and fears. So in times of mass panic, like has been caused by COVID-19, opportunities for scammers increase, said Southwestern Vermont Health Care's Information Technology Security Engineer Geoffrey Mazanec.

IT experts noted a 667 percent increase in malicious phishing e-mails as of the end of last month. Security firm Barracuda Networks identified 137 coronavirus-related phishing emails in January, 1,188 in February, and more than 9,000 in March. 

There are most likely several reasons for the increase.

  • First, many scams exploit our fears. As fear increases, so to opportunities for scammers. Many scams have been tweaked to include a reference to COVID-19, which may cause people to react more quickly and without thinking.
  • Scammers also exploit our desires to be good people—to pay our bills on time and follow directions—which could also be heightened during a crisis.
  • During COVID-19, everyone is conducting more business remotely. In the effort to keep all of our online activities straight, we may lose track of who is on the other end of the phone line or e-mail.
  • Mazanec notes that, with so many people out of work, scammers may have taken what had been a part-time swindling gig full time.

These startling statistics and our increased vulnerability make it a great time for a refresher about how scammers attack and how to avoid getting caught in a scheme.

Phishing. The most common way scammers operate is by phishing. They call or e-mail, usually posing to be a company or organization that you trust: the IRS, Medicare or Medicaid, or a company that you have done business with before. And they are crafty. They can even make it look as if they are calling from a business you recognize. They are counting on your thinking that they are the real thing.

"Lots of people, looking for protective equipment, for instance, are purchasing from companies that they have not dealt with in the past," Mazanec said. "Scammers want you to believe that you have purchased from them, when you have not."

They might send you an "invoice due" message with a .pdf attachment, or they might provide a link for you to click and log in. They want you to do one of two things: (1) Give up your personal information, either over the phone or by logging in to a fake sign-in page or (2) click on a .pdf or website that will infect your system.

So what can you do? Mazanec recommends not clicking. "If you don’t recognize it, don't open it. Instead, always question whether it is legitimate. And, no matter who it is, don't give anyone usernames or passwords."

Disconnect the call or delete the e-mail and call the company directly. If you don't have their number on hand, you can find it using a Google search. If you ask them whether they just called or e-mailed you, you will likely find that they have not. Congratulations. You’ve just avoided a scam.

Too good to be true. Some scammers are also selling fake products. For instance, the Food and Drug Administration (FDA) recently issued warnings to seven companies selling fraudulent products that claim to test for, prevent, or treat COVID-19. Some even claimed to be approved by the FDA! Other companies are taking personal information in exchange for being added to a fake list for early access to the COVID-19 vaccine.

There is no valid at-home test for COVID-19 and no viable at-home treatments, unless you count rest and plenty of fluids for mild cases. Consult with your local healthcare provider before taking any testing or treatment action, as some can be harmful or even deadly.

To avoid scams like this one, read, watch, and listen to reputable news sources. If there is a legitimate at-home test, treatment, or vaccine, you will hear reports about it from your state's department of health and other official organizations.

More information about scams related to COVID-19 can be found at https://www.cdc.gov/media/phishing.html and https://www.ftc.gov/coronavirus/scams-consumer-advice.

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