Kathryn Czaplinski
/ Categories: NEWS, 2024

Mountain Medical Services: Walk-in clinic opens in Deerfield Valley this weekend

For Immediate Release:

West Dover, VT—December 2, 2024—Mountain Medical Services, a walk-in medical clinic located at the base of Mount Snow, is opening for the season on Saturday, Dec 7.

Mountain Medical Services is owned and operated by Southwestern Vermont Medical Center, a member of Dartmouth Health, and operates seasonally, providing weekend care for urgent medical needs to the Deerfield Valley community and its visitors. Regular hours are 9 a.m. to 4 p.m. every Saturday and Sunday through March.

 “Finding medical care on the weekends is a challenge, which is why we want families and residents of Deerfield Valley to be aware of this walk-in service,” said Trey Dobson, MD, Chief Medical Officer at SVMC and Vice President of Clinical Services. “Through a great partnership with Vail Resorts, our clinical staff are on-site throughout the ski season to treat urgent conditions like fever, respiratory illness, and injuries.”

The clinical team consists of providers who specialize in urgent care needs, nursing staff with emergency room experience, an X-ray technician and seasoned support staff. Patients have access to the clinic’s on-site digital X-ray and can receive follow-up care and diagnostic testing with specialists at SVMC.

The clinic offers special expanded hours during holidays and vacation weeks. For the 2024-5 season, extended hours include:

  • December 23-31 (closed Christmas Day)

  • January 20 (Martin Luther King, Jr. Day)

  • Winter Vacation Week: February 17-21

Mountain Medical Services is located at 13 Grand Summit Way, West Dover. For more information call 802-464-9300 during weekend hours of operation.

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About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

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Resuming Regular Care

So many important medical appointments were booked for March and April and canceled during the height of the pandemic. Now we are beginning to refocus on the fact that skipping appointments, even if you are feeling well now, could become harmful.

One important group of patients that we are eager to see are those with serious chronic conditions. These diseases require patients to see their primary care provider or a specialist at least once a year and sometimes far more frequently than that. Those with heart failure, kidney disease, diabetes, high blood pressure, and chronic obstructive pulmonary disease, for instance, all require regular contact with your provider.

Another group of patients we'd like to see are those with new medical concerns. We know that new medical concerns don't stop during a pandemic. Some conditions, like depression and anxiety, are far more prevalent during a pandemic than before. In many cases, new conditions are easiest to treat when patients first notice symptoms, and delaying care for these conditions can be dangerous.

Even regular care for those who are healthy is as important as ever. Other diseases—cancer in particular—haven't gone away. So, if you would normally be getting a screening such as a colonoscopy or mammogram, it's time to schedule an appointment. Many cancers can be detected and treated early with better outcomes. We can only expect those good results, if people are screened.

For children, regular vaccines are very important. If a big portion of the population neglects to get important childhood vaccines on schedule, we may be susceptible to outbreaks of measles or whooping cough.

There are many steps we have taken to improve safety for those seeking medical care. The first one is the availability of telemedicine. If the condition you are seeking treatment for does not require diagnostics or a physical exam, your provider can meet you virtually using any Internet-enabled device or over the phone. See details here.

If you do need to come to the office, you will notice check-ins at entrances, where staff check patients and visitors for respiratory symptoms and ensure that all are masked. You'll also notice efforts to space the waiting rooms to improve social distancing.

So how do you get the care you need?

  • If you have a primary care provider, call in to see what you may have missed during the pandemic. Did you miss an appointment to manage a chronic condition? Also share any new health concerns you have and check that you and your family members are up to date on all of your screenings and vaccinations.
  • If you don’t have a regular doctor, it makes sense to get one now. Locally, call the find-a-provider line at 802-447-5007 for a directory of practices that are accepting new patients.
  • Those with time-sensitive medical needs can use ExpressCare, a walk-in clinic, on the hospital campus in Bennington. Be sure to call ahead to 802-440-4077 if you have respiratory symptoms.
  • For Emergency Care, always come directly to the SVMC Emergency Department.

Most off all, we want our patients to know that we are here for them. There is no longer a need to delay medical care, whether for known conditions, new concerns, or preventive care. In every step we take, we are protecting patients against COVID-19 and helping patients with all of their other medical needs, too.

Bob Schwartz, MD, is associate medical director of Dartmouth- Hitchcock Putnam Physicians at Southwestern Vermont Medical Center in Bennington and a family medicine physician at SVMC Northshire Campus in Manchester.

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