Starting Work

Credentialing & Privileging

Before you start work for Dartmouth-Hitchcock (D-H), the Medical Staff Office will complete the credentialing and privileging process.

Credentialing is the process of obtaining, verifying, and assessing the qualifications of a licensed health care practitioner, as required by the Joint Commission, the National Committee for Quality Assurance (NCQA), and the D-H Bylaws.

Privileging is the authorization that the D-H Boards of Trustees grants a practitioner to provide specific services based on factors such as license, training, experience, etc.

The D-H credentialing/privileging process takes approximately 12 weeks. Applicants are encouraged to keep this timeframe in mind.

SVMC's Credentialing Contact is: 
Mary Delaney
Medical Staff Coordinator
Phone: 802-447-5023 |  Fax: 802-447-5436
mary.delaney@svhealthcare.org

Licensure Information

• VT: https://www.healthvermont.gov/systems/medical-practice-board#physician
• MA: https://www.mass.gov/service-details/apply-for-my-physician-full-license
• NY: http://www.op.nysed.gov/prof/med/medforms.htm

Medical Staff Orientation

Medical Staff Orientation, a complete day of meetings designed to provide crucial information you need to begin work, occurs on your first day of employment. You will meet with many departments, which vary by specialty. Most new providers meet representatives from the following departments.

• Case Management
• Coding
• Communications
• Corporate Compliance & Risk Management
• Emergency
• Health Information Systems
• Hospitalist Program
• Human Resources
• Imaging
• Infection Control
• Information Systems and IS Helpdesk
• Med/Surg
• Medical Staff Office
• OR
• Pharmacy
• Safety/Quality
• SVHC Foundation
• Transcription

General Orientation

General Orientation is mandatory for all new employees and is an excellent introduction to Southwestern Vermont Health Care’s culture of excellence. It covers the patient experience, patient safety, compliance, HIPAA, infection prevention, online reporting tools, and inclusive care.

Additional Support

Physicians and providers are encouraged to remain in contact with the office of Medical Practice Management for support in their first year of employment and beyond. Call 802-447-5213.