Kathryn Czaplinski
/ Categories: NEWS, 2024

Southwestern Vermont Medical Center Recognized for Excellence in Emergency Nursing

BENNINGTON, VT—July 16, 2024—The Kendall Emergency Department at Southwestern Vermont Medical Center (SVMC) has been selected as a recipient of the Emergency Nurses Association’s 2024 Lantern Award for demonstrating excellence in leadership, practice, education, advocacy and research performance.

The Lantern Award showcases emergency department’s (ED) accomplishments in incorporating evidence-based practice and innovation into emergency care. As part of the application, EDs are encouraged to share stories that highlight a commitment to patient care, as well as the well-being of nursing staff. The award serves as a visible symbol of a commitment to quality, safety and a healthy work environment.

“Being on the front lines of patient care in our community comes with unique challenges and triumphs,” said Pamela Duchene, PhD, APRN, Chief Nursing Officer and Vice President of Patient Care Services at SVMC  “For our ED team to be recognized among just 94 departments, nationwide, demonstrates the level of excellence and commitment that has been fostered here.”

The Kendall Emergency Department at SVMC is also the first ED in Vermont to receive the award.

“This honor highlights the collaborative decision-making and shared governance within our ED,” said Jill Maynard, MSN, RN, CEN, director of Emergency Nursing at SVMC “This leadership model is a key attribute of our success, giving our team the tools and support they need to provide skilled and compassionate care to our patients.”

In addition to influencing care within the organization, SVMC emergency staff are empowered to be leaders beyond the health system, impacting nurses and other healthcare providers throughout the state and country. In the last three years, SVMC’s ED nurses have presented at local, regional, and national conferences on topics including cultural humility, harm reduction, design considerations for emergency psychiatric care, and orientation strategies for new emergency RNs.

SVMC President and CEO, Thomas A. Dee, FACHE congratulated the ED team on receiving the 2024-2027 Lantern Award, and noted that this prestigious honor is all the more impressive for being earned during a multi-phase renovation of the ED space, part of VISION 2020: A Decade of Transformation capital campaign.

“This team never wavered in their care and commitment to excellence during the renovation of the Kendall Emergency Department, approaching any impact with flexibility and resourcefulness,” said Dee. “They truly exemplify SVMC’s mission of providing exceptional care and comfort to the people we serve.”

SVMC’s Lantern Award will be on display in the emergency department. As a recipient, SVMC, a member of Dartmouth Health, will be recognized in upcoming ENA publications, on the ENA website and during Emergency Nursing 2024, the association’s annual conference in Las Vegas, Sept. 4-7.

For more information on this year’s Lantern Award recipients, visit the Emergency Nurses Association website.

PHOTO CAPTION: The nursing team at the Kendall Emergency Department at Southwestern Vermont Medical Center (SVMC), pictured here, recently received national recognition for excellence.

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About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

SVMC Contact: Kathryn.Czaplinski@svhealthcare.org

 

About the Emergency Nurses Association

The Emergency Nurses Association is the premier professional nursing association dedicated to defining the future of emergency nursing through advocacy, education, research, innovation, and leadership. Founded in 1970, ENA has proven to be an indispensable resource to the global emergency nursing community. With nearly 50,000 members worldwide, ENA advocates for patient safety, develops industry-leading practice standards and guidelines and guides emergency health care public policy. ENA members have expertise in triage, patient care, disaster preparedness and all aspects of emergency care. Additional information is available at www.ena.org.

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Six Questions with General Surgeon Gina Diaz, MD

Both outpatient surgical procedures and those requiring an overnight stay are once again being offered at SVMC. General Surgeon Gina Diaz, MD, answers six questions about resuming surgical procedures safely.

1. How does it feel to be able to, once again, offer all of the procedures you had in the past?

As a surgeon, I like to do surgeries. So, to be honest, it feels wonderful get back to the work I enjoy. From late March through the beginning of May, we were still performing emergency surgeries, so everyone who needed a surgery was able to receive one during that time. But it's good to be back to a mix of scheduled and emergency procedures.

 

2. What types of procedures you perform?

My mentor during training sub-specialized in colon and rectal surgeries, and he passed that expertise and interest on to me. But I decided not to sub-specialize, because I also enjoy doing gall bladders, ulcer surgery, hernias, and the removal of skin lesions, cysts, and melanomas. Dr. Charles Salem and I work as a team on breast cancer surgeries. As a group, we provide thyroid and parathyroid and endocrine surgeries. And I provide colonoscopies. I grew up playing video games, which have a lot in common with colonoscopies, I think.

 

3. What do you like most about your job?

Surgery allows you to fix a problem for a patient right then and there. You don't have to wait 6 months for the problem to get better. You can make a problem go away. It’s very rewarding in that way.

 

4. In general, what additional precautions have been put in place to ensure that care is safe?

As surgeons, our precautionary measures have always been among the most advanced. We have always washed and sanitized many, many times a day. We were accustomed to wearing masks and shields, long before COVID-19. We implemented all of the recommendations from our industry, state, and national health institutions and review them consistently.

The whole team takes and reports their temperature daily. If patients are at risk of COVID-19, we wear N95 masks and can convert the operating room into a negative-pressure room. All of these precautions ensure that we don’t transmit infections to patients and they don't transmit them to us. I feel really good about the precautions that we have put in place.

 

5. What would you like to share with people who postponed care because of COVID-19?

I would share that it is safe to come to the hospital, see your providers, and have surgeries done. Adequate precautions are in place, and they are not going anywhere. We, as a group, feel it's safe. We encourage patients who are apprehensive to ask a lot of questions. We want them to be as comfortable as we are about having their procedure done.

 

6. How do you feel about providing care during this time?

I feel comfortable and safe providing care at this time. The new precautions we have put in place really protect both patients and staff, and the quality of care we provide is as high as ever. 

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