Flashback: Our Top 10 Feel-Good Stories of 2021
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Flashback: Our Top 10 Feel-Good Stories of 2021

What a year we have had. While it has been admittedly difficult at times, we have so much to celebrate. Here are our top 10 feel-good stories of the past year.

10. Asking for Patient Views
More than ever, we have been reaching out to patients for their feedback. We asked about what would make
colon cancer screening easier, what you would want to do with the Southern Vermont College property, and what health needs you see in the community. We also set up a new Patient and Family Advisory Council, which continues to seek members. 

9. Offering Health Learning Opportunities
We didn’t let the pandemic and precautions about meeting in person keep us from expanding educational opportunities for patients. We moved our new-parent classes online and
added a few. We also offered a cancer survivors’ cooking party, a women’s health series, a colon cancer awareness talk, and classes about joint replacements and hand pain. 

8. Widening Availability of Vaccines
All year we watched how vaccines became more and more available. While initially available only to healthcare workers and the oldest adults, vaccine availability soon widened to younger adults. The more people got vaccinated the clearer the safety and efficacy of the vaccines became. Now, everyone over the age of 5 can be protected, and that is a tremendous relief. 

7. Faster Test Results
We are so proud of the steps we took early in the pandemic to get advanced testing equipment on site in the SVMC lab. That makes turn-around times for our tests faster than those in many other parts of the state and the country. Our information systems team also developed
groundbreaking results-delivery applications, so patients could get their results quickly, easily, and securely.

6. Our Heroic Staff
Our staff is always inspiring. The way they have cared for COVID patients and others, with unwavering dedication and incredible skill, over this past year is truly incredible. This year, we are also celebrating the stories of two amazing staff members for the difference they were able to make while off duty.
Patricia Johnson helped more BIPOC Vermonters get vaccinated, while Patrick Deedy participated in a life-saving wilderness rescue.

5. Advances at SVMC Orthopedics
In the fall of 2020, SVMC Orthopedics launched
the region’s only same-day total joint replacement surgery program for hips and knees. In 2021, dozens of patients used the program to begin their recovery immediately and at home. And in 2021, the practice's hand specialist, David R. Veltre, MD, M.Eng., began offering some hand procedures quickly and conveniently at the SVMC Orthopedics practice in Bennington, rather than in the hospital's operating room. Advanced care is easier than ever. 

4. The Former Southern Vermont College Campus and The Grateful Bennington Fund
We were absolutely astounded with
the response we received when community members led an effort to offset the expenses of SVHC’s purchase of the former Southern Vermont College campus. The campus has gone on to be integral in the health system’s COVID-19 response.

3. Medical Matters Weekly
In February 2021, we launched an ambitious project to present a
weekly video podcast. Throughout the last year, we have met so many interesting professionals and uncovered important insights about physical health, mental health, social needs, and racial inequality in healthcare among others. We look forward to season two, which starts January 5.

2. National Recognitions
We are honored that two important national organizations reviewed our hard work over the past several years and honored us with prestigious designations. We were designated as a Magnet Center for Nursing Excellence
for the 5th time in a row. Only 28 organizations worldwide can make that claim. We also received the year’s only Rural Healthcare Leadership Award given by the American Hospital Association.

1. Emergency Department Expansion and Renovation
From the fun and festive Groundbreaking Celebrations to the solemn but exciting Lodge Demolition, we had a great time looking toward the future of providing
cutting-edge emergency care in a new space.

Stay tuned for more good news on these projects and others in 2022! Happy New Year!

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Six Questions with General Surgeon Gina Diaz, MD

Both outpatient surgical procedures and those requiring an overnight stay are once again being offered at SVMC. General Surgeon Gina Diaz, MD, answers six questions about resuming surgical procedures safely.

1. How does it feel to be able to, once again, offer all of the procedures you had in the past?

As a surgeon, I like to do surgeries. So, to be honest, it feels wonderful get back to the work I enjoy. From late March through the beginning of May, we were still performing emergency surgeries, so everyone who needed a surgery was able to receive one during that time. But it's good to be back to a mix of scheduled and emergency procedures.

 

2. What types of procedures you perform?

My mentor during training sub-specialized in colon and rectal surgeries, and he passed that expertise and interest on to me. But I decided not to sub-specialize, because I also enjoy doing gall bladders, ulcer surgery, hernias, and the removal of skin lesions, cysts, and melanomas. Dr. Charles Salem and I work as a team on breast cancer surgeries. As a group, we provide thyroid and parathyroid and endocrine surgeries. And I provide colonoscopies. I grew up playing video games, which have a lot in common with colonoscopies, I think.

 

3. What do you like most about your job?

Surgery allows you to fix a problem for a patient right then and there. You don't have to wait 6 months for the problem to get better. You can make a problem go away. It’s very rewarding in that way.

 

4. In general, what additional precautions have been put in place to ensure that care is safe?

As surgeons, our precautionary measures have always been among the most advanced. We have always washed and sanitized many, many times a day. We were accustomed to wearing masks and shields, long before COVID-19. We implemented all of the recommendations from our industry, state, and national health institutions and review them consistently.

The whole team takes and reports their temperature daily. If patients are at risk of COVID-19, we wear N95 masks and can convert the operating room into a negative-pressure room. All of these precautions ensure that we don’t transmit infections to patients and they don't transmit them to us. I feel really good about the precautions that we have put in place.

 

5. What would you like to share with people who postponed care because of COVID-19?

I would share that it is safe to come to the hospital, see your providers, and have surgeries done. Adequate precautions are in place, and they are not going anywhere. We, as a group, feel it's safe. We encourage patients who are apprehensive to ask a lot of questions. We want them to be as comfortable as we are about having their procedure done.

 

6. How do you feel about providing care during this time?

I feel comfortable and safe providing care at this time. The new precautions we have put in place really protect both patients and staff, and the quality of care we provide is as high as ever. 

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