Kathryn Czaplinski
/ Categories: NEWS, 2024

Endoscopy nurse recognized for kindness and support

BENNINGTON, VT—March 21, 2025—Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, honored a nurse from the Endoscopy department this month, recognizing the compassionate care provided to patients.

Felisha Wright, BSN, RN, was presented with the DAISY Award for Exceptional Nurses after receiving nominations from multiple patients who highlighted her kindness and her extra effort to assist them with issues outside of her normal role.

 “This nurse put me at ease by answering all my questions. She was delightful to talk with. Thank you for choosing such a great person with a caring heart,” one nominator wrote.

Another nominator noted that Wright helped when the patient was upset about a negative experience with another medical office.

 “While waiting for my endo appointment, Felicia saw that I was clearly upset, and kicked into high gear to help me with a problem that had nothing to do with her or the endoscopy department,” the nominator wrote. “Within a short time, she had made headway with the problem, and went out of her way to get some answers for me, and had made me feel like I was a priority and that my situation was important. As it turned out, when it was time for my appointment, Felisha was assigned to be my nurse. Her positive attitude and professionalism were just what I needed to be put at ease in a situation that was scary for me. Felicia went way above the call of duty today, and showed such compassion and care she was an angel to me.”

Wright is also an advocate for community awareness around colorectal cancer and the importance of colonoscopies as a tool for early detection and prevention. Her DAISY recognition happened to fall during March, which is Colorectal Cancer Awareness Month. Wright has spearheaded many outreach events this month and in year’s past, to ensure the public is educated about colorectal cancer, which is the second leading cause of cancer death in the country, but also one of the most preventable.

The DAISY Award is an international recognition program honoring clinical excellence and outstanding compassionate care provided by nurses. Nurses are nominated by patients, families or colleagues and SVMC surprises the recipients with the honor. Awards are given out monthly.

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Ways to Help

At this difficult time, leaders and staff at Southwestern Vermont Health Care appreciate support from our communities. There are three major ways for members of the community to help front-line staff in their efforts to save lives.


Donate Funds
If you are able, donating money to the Southwestern Vermont Health Care Foundation COVID-19 Relief Fund is the most beneficial way to ensure staff have the vital equipment they need. The COVID-19 Relief Fund will be used to create additional negative pressure rooms; purchase life-saving supplies, such as ventilators, respirators, additional Personal Protective Equipment (PPE); implement a surge plan to expand patient care areas, including an off-site Respiratory Evaluation Center (REC); support of employees in distress; meet the need for assistance among patients and our communities. And now the CARES Act makes donating to non-profits more beneficial financially. Donations may be made online at svhealthcare.org/give-now.


Send Food to Staff
SVMC deployed an online tool to facilitate community members sending meals to front-line staff during the COVID-19 crisis. Community members can visit mealtrain.com/trains/v1w8yz and volunteer to purchase a meal for as few as two staff members or as many as 25. All recommended restaurants will make no-contact deliveries to SVMC in Bennington, the Centers for Living and Rehabilitation in Bennington, and the Center for Nursing and Rehabilitation in Hoosick Falls, NY.

 

Donate Personal Protective Equipment
Southwestern Vermont Medical Center is requesting the community to assist with donations of Personal Protective Equipment (PPE). The hospital currently needs the following PPE: N95 Masks, typically found in industrial businesses and home workshops; Nitrile gloves in all sizes; home-sewn cotton masks; and home-sewn cloth surgical caps, known also as scrub caps and skull caps. PPE donations are accepted through Catherine Hagadorn, program coordinator for the Quality, Safety, and Value Department, by e-mailing Catherine.Hagadorn@svhealthcare.org or calling 802-447-5600.

 

SVHC's medical team and essential staff are extremely grateful to the community for every contribution. Thank you! 

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