Kathryn Czaplinski
/ Categories: NEWS, 2024

Manchester resident takes on new leadership role with Southwestern Vermont Medical Center

BENNINGTON, VT—November 5, 2024—Manchester resident Kathy Fisher has joined the Southwestern Vermont Health Care (SVHC) Foundation Board of Directors, the governing body of volunteers who oversee all philanthropic efforts in support of Southwestern Vermont Medical Center (SVMC). 

Fisher has been an active volunteer leader within SVMC, a member of Dartmouth Health, for nearly a decade. In September she finished her term as chair of the organization’s Board of Trustees, where she was instrumental in many crucial initiatives, including the integration of SVMC with Dartmouth Health in July 2023.

Her new role with the SVHC Foundation will specifically focus on philanthropy and fundraising activities that enhance SVMC’s patient care at the hospital and its practice sites.

“Kathy has a deep understanding of the importance of community philanthropy and will be an incredible asset to our board,” said Keith Michl, MD, Chair of the Foundation Board of Directors. “She has firsthand knowledge of the work that SVMC is doing to provide exceptional care and comfort to our community, so we couldn’t ask for a better representative and advocate for our fundraising initiatives.”

Fisher and her husband, Rocco Maggiotto, have long been supporters of the Foundation’s efforts, including, most notably, Vision 2020, A Decade of Transformation capital campaign.

“Living in a rural community and having access to the excellent and nationally-recognized care that SVMC provides is rare,” Fisher said. “That’s why it’s important for me to support the Foundation’s philanthropic work, so SVMC can continue to meet the needs of our communities and our future generations.”

In addition to local volunteer work, Fisher had a four-decade career in the financial services industry. In 2020, she retired from Alliance Bernstein as National Managing Director and Head of Wealth and Investment Strategies for Bernstein Private Wealth Management.

The SVHC Foundation Board of Directors consists of 10 members. Directors are nominated by members of the board. The SVHC Foundation’s mission is to engage in development and fundraising activities exclusively for the support of SVMC.

About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

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SVMC Creates Virtual Waiting Room to Encourage Distancing

BENNINGTON, VT—May 29, 2020—Starting Monday, many people who need in-person appointments at Southwestern Vermont Health Care's (SVHC) hospital and clinics will no longer need to use traditional waiting rooms. A virtual system created by the hospital allows patients to call 802-447-5000 when they arrive in the parking lot and receive a text message when their provider is ready to see them.

SVMC's outpatient and inpatient surgeries and diagnostic services, like those for imaging and laboratory work, have resumed with enhanced safety protocols per the directive of Governor Phil Scott. The health system's emergency department, ExpressCare, emergency surgical services, and most of its primary and specialty practices remained open during the pandemic.

"SVHC has provided safe, high-quality care throughout the pandemic." Said Thomas A. Dee, FACHE, Southwestern Vermont Health Care’s (SVHC) president and CEO. "Innovation has been an important part of providing care during these extraordinary times and this new program decreases the number of people in our waiting rooms and allows them to stay the recommended 6 feet apart or more."

In order to use the virtual waiting room, patients must be able to wait in their vehicle and have a charged cell phone with them. They will receive the virtual waiting room telephone number during their appointment-reminder telephone call. Signs outside the building and at the respiratory check-in stations inside the main hospital and medical office building entrances will also include the number to call.

Patients simply call the number when they arrive in the parking lot and wait in their cars. When the provider is ready to see them, they will receive a text message alert to indicate that they should come in.

"We love that we can use the same technology that most people carry with them to help people stay socially distanced," said Gail Balch, RN, who directs information technology at SVMC. "It's through innovations like this one that we are able to resume services safely and ensure patients receive the care they need."

Hospital and clinic staff anticipate that the new program will allow greater distance between people who must use traditional waiting rooms, including those who walked or took public transportation to their appointment and those who do not have a cell phone.

Additional safety protocols indicate that all patients should arrive to the hospital or clinic with their own cloth face covering. Face coverings must be worn over the mouth and nose for the entire duration of patients' visits. Patients should also come alone, unless they absolutely need assistance from a loved one.

For questions about how to resume or initiate elective care, call your primary care provider or the specialist directly. For a list of providers, visit svhealthcare.org/physician-directory.

Patients with cough or shortness of breath or any two of the following—fever, chills, muscle pain, headache, sore throat, or new loss of taste or smell—should contact their primary care provider or the COVID-19 Informational Hotline at 802-440-8844 before arriving to either their provider’s office or the hospital. For a detailed list of safety protocols, frequently asked questions, visitor guidelines, and COVID-19 information, visit svhealthcare.org.

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