Kathryn Czaplinski
/ Categories: NEWS, 2024

SVMC Primary Care offices recognized for patient-centered care

BENNINGTON, VT—December 13, 2024—Five primary care sites of Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, have achieved national recognition for providing personalized, effective, and efficient care.

The following medical practices, located in Vermont, have been re-designated as Patient Centered Medical Homes (PCMH) by the National Committee for Quality Assurance (NCQA):

  • SVMC Northshire Campus
  • Deerfield Valley Health Center
  • Pownal Campus
  • SVMC Internal Medicine
  • SVMC Pediatrics

The national designation recognizes SVMC’s practice sites for providing comprehensive care and follow-up, in addition to a number of preventative and wellness screenings.

 “Each of SVMC’s practice sites follow stringent set of guidelines that allows our staff to meet the criteria and ensures our providers, clinical and support staff give every primary care patient the care and follow-up they need, as well as options and appropriate screenings for a multitude of concerns,” said Tina Gallant, CMPE, director of SVMC’s Primary Care Medical Practices. “It’s also a testament to the importance of our Community Health Team members who provide our patients with nurse case management, certified diabetic education and mental health and social services.”

According to NCQA, research shows that PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing health care costs. The PCMH program identifies practices that promote partnerships between individual patients and their personal clinicians. A team of doctors, nurses, and other allied health providers oversees each patient’s care, ensuring health needs are coordinated across the health care system.

Practices must resubmit for consideration every year. SVMC’s Twin Rivers Medical office, located in New York, falls under a different evaluation system, separate from the NCQA guidelines.

“National recognition as a Patient Centered Medical Home is an outstanding accomplishment by the staff, doctors, and advanced practice providers at our primary care practices,” said Trey Dobson, MD, SVMC Chief Medical Officer and Vice President of Clinical Services. “As we continue to focus on primary care provider recruitment and expanding access to our rural communities, this and similar awards demonstrate SVMC’s commitment to exceptional health care.”

Learn more about SVMC’s primary care services here.

About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

About NCQA:

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers, and researchers.

 

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A Very Unusual Road Race

Matthew Vernon, MD, radiation oncologist at the Southwestern Vermont Regional Cancer Center, and his wife Elisa Donato love running road races. In just the last 2 years, the couple has completed one full marathon, nearly 30 half marathons, and a generous sprinkling of races of other distances. They love to get the finisher medals at the ends of their races and take great pride in their extensive collection of them.

In February, they set out on a trip to run a 20-mile trail race up and down a volcano on an island in shark-filled Lake Nicaragua. And they thought that race would be their most unique of the year.

Matt and Elisa were training for their second full marathon, scheduled for April 26th in New Jersey, when COVID-19 hit.

"Of course the race was canceled," Dr. Vernon remembers. "But we couldn't be marathon-ready and not run." They had toyed with the idea of organizing a race of their own, so this seemed like the time to do it.

That is how the COVID Bridges Marathon/Half Marathon/10K/5K/AnyK was born. (The name is a quippy take on the popular Covered Bridges Half Marathon that happens in Woodstock, VT, each year. And yes, their marathon course also included covered bridges.)

Once the name stuck, they designed and ordered a finisher medal for everyone who signed up.

And as long as they were going to the trouble to start a virtual/distanced road race in the middle of a pandemic, why not raise some money, too? They started a Facebook group and a GoFundMe page, set a goal of $1,000, and designated the Cancer Center as the recipient. They recommended an entry fee of $10 per person, and lots of people signed up, including many colleagues from Southwestern Vermont Health Care.

"We were originally going to pick April 26, the same day as our marathon, but we thought we had a better chance for good weather in May," Dr. Vernon shared. They picked May 9. That day turned out to include heavy snow.

As a virtual race, however, they clarified that the run could occur at the time of the participant’s choosing, over the course of their choosing, of any distance. A few even bicycled in place of running. Many participants brought their kids along.

The event raised $1,045 for the Cancer Center. And people had a good time bonding over running and walking during this unusual time.

"In the end it was a great experience," Dr. Vernon said. "We had a blast, inspired some people to get out of the house, and raised some money for a good cause. And those medals will certainly inspire unique feelings when we see them hanging there among our collection."

 

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