Website Launched for ED Renovation and Expansion
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/ Categories: NEWS, 2021, ED

Website Launched for ED Renovation and Expansion

BENNINGTON, VT—November 24, 2021—A $25.8 million project to renovate and expand the Emergency Department and Main Entrance of Southwestern Vermont Medical Center (SVMC), part of Southwestern Vermont Health Care (SVHC), requires a lot of coordination and communication. The health system has launched a website to facilitate sharing news and developments about the project directly with patients. The website is located at svhealthcare.org/EDRenovation.

“We want to share the excitement of this important project with our community,” said Ray E. Smith, the administrative director of Corporate Development and public information officer for SVHC. “Additionally, the website and our ongoing communications will provide key updates to assist patients as they navigate our hospital campus during construction.”

The new website includes a project summary, photos and videos, illustrated designs of what the new Emergency Department will look like, a parking map, a project timeline, and recent updates.  In addition to the website, SVHC will change directional signage and publish regular updates to the local media, social media, and its weekly e-mail newsletter.

“The entire staff is invested in making the patients’ experience at SVMC as good as ever, even as we undergo these extraordinary changes,” Smith says.

The current Emergency Department was designed 40 years ago. The construction project will nearly double the size of the current Emergency Department, which was designed to accommodate 14,000 patient visits a year but currently sees nearly 25,000 annually. The changes will further enhance patient safety, infection prevention, and patient privacy. Vertical treatment areas will allow for highly efficient treatment of low-acuity conditions. The project also includes an expansion to the Emergency Crisis Area for those experiencing mental health distress and increased telehealth connectivity with Dartmouth-Hitchcock Health. Outside the Emergency Department, the project includes renovations of the Main Entrance and café, outpatient registration area, the Imaging Department waiting area, and the phlebotomy and laboratory upgrades.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices.

Southwestern Vermont Health Care is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. SVMC ranked fourth nationwide for the value of care it provides by the Lown Institute Hospital Index and is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. It has also received the highest marks possible from the Leapfrog Group. 

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559. 

 

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COVID and Mental Health

We know that COVID-19 has claimed more than 85,000 lives so far. While this is devastating for those individuals and families, national mental health organizations are warning that another crisis could be looming.

Well Being Trust & The Robert Graham Center for Policy Studies in Family Medicine and Primary Care estimate that we could lose 75,000 more people due to "deaths of despair," including increased drug- and alcohol-related events and suicides brought on by stress related to the pandemic.

They based their estimation on previous data combined with the anticipated effects of unemployment and financial instability, social isolation, and uncertainty. All three are among the top causes of drug misuse and suicide.


In my experience, stressful times do put people at greater risk of suicide and drug misuse. While getting financial help, connecting with friends and family regularly, and finding new things to be excited about may help, some people may not be able to see their way to these methods without additional help.

For those who have a history of mental health challenges, it is a good time to reconnect with your therapist remotely via telemedicine. Making this connection is important. Changes in conditions may warrant a change to your medications. Your therapist may also be able to recommend group teletherapy and online support groups that may be suitable for you.

If you have ever considered suicide, it may be useful to work with a friend or family member to make a safety plan. A safety plan is a document written during a time of wellbeing that guides someone when they are experiencing thoughts of suicide. It helps them avoid an intense suicidal crisis.

Safety plans can include warning signs, coping strategies, sources of support, ways to remove suicidal means from the environment, and reasons for living. It can be a comforting and stabilizing force that can help prevent slipping into a crisis. For complete information, visit www.suicideinfo.ca/resource/safety-plans/.

Local help can be found through United Counseling Service (UCS) in Bennington and Manchester. They have a wide array of services for people of all ages. All can be accessed with a single number: 802-442-5491. A Warm Line is available 8-5, Monday through Friday and can connect you with help even if you’re not quite sure exactly what type of help you need. Emergency services are available 24/7.

Those who are experiencing thoughts of suicide should get help right away by National Suicide Prevention Lifeline at 1-800-273-8355. If in immediate danger, call 9-1-1 or go to your nearest Emergency Department.

When we look out for our own mental wellbeing and that of our friends and family, we will find that we truly can make it though this. None of us is alone. Help is just a phone call away.

Doris Russell is the assistant director of Outpatient and Mental Health Services at United Counseling Service.

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