New Vice President of Patient Care Services and Chief Nursing Officer
Administrator Account
/ Categories: NEWS, 2019

New Vice President of Patient Care Services and Chief Nursing Officer

BENNINGTON, VT—December 20, 2019—Bringing more than 30 years of health care executive experience, Pamela M. Duchene, PhD, APRN, has joined the executive management team at Southwestern Vermont Health Care (SVHC) as its Vice President of Patient Care Services and Chief Nursing Officer. 

“Pam was selected from a very strong and impressive list of candidates through a rigorous national search,” said Thomas A. Dee, FACHE, SVHC’s president and CEO. “She has a strong clinical skill set and excellent administrative expertise, and we are grateful to have her join our talented and hardworking team of nurses and administrators.”   

Duchene has served as the chief nursing officer at Hallmark Health System in Melrose, MA, a 368-bed facility, and at St. Joseph Hospital in Nashua, NH, which is a Magnet® Center for Nursing Excellence and has 208 beds. In addition, she has had extensive experience in the long-term care and rehabilitation industries, serving as a vice president of Harmony Healthcare International in Massachusetts, SunHealth Care Group in New Mexico, and HealthSouth New England in Massachusetts. Duchene is a practicing adult/gerontological nursing practitioner. She attained her Doctor of Nursing Science at Rush University in Illinois.

SVHC has been designated by the American Nurses Credentialing Center as a Magnet® Center for Nursing Excellence four consecutive times. Magnet®-designated hospitals undergo rigorous review and are determined to offer the highest quality care, patient experience, collaboration, and innovation.

“I am thrilled to be here,” Duchene said. “Four consecutive Magnet® designations speaks to a culture of excellence, and walking through the halls of SVMC you can see and feel the high-quality care for patients and deep consideration for the community.”

In May 2019, SVHC designated Castleton University as its preferred partner for nursing education. Students who complete bachelor’s degrees in nursing at Castleton, obtain licensure, and meet pre-employment requirements are guaranteed employment at SVHC. In addition, the health system will pay back tuition debt to those accepted employees who work 6 consecutive years within the health system. The program is designed to incentivize advanced education and employment at SVHC.

“I approach the role of chief nursing officer from the servant perspective,” said Duchene. “I aim to support those providing direct care, so they can comfort and care for patients effectively.”

Duchene is expected to start in her new position at SVHC on January 2nd.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices. For more information, visit svhealthcare.org.

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

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Meet Dr. Disha Spath

Dr. Disha Spath, an internal medicine physician originally from Georgia, was excited to start a new position at Twin Rivers Medical, P.C., in Hoosick Falls, NY, on April 20th. But then COVID-19 struck. As practice appointments plummeted and the potential for a surge of COVID-19 patients rose, Dr. Spath volunteered to take a temporary assignment serving in-patients with SVMC’s Hospital Medicine Department.

SVMC: Already new to the health system, what was it like to have your plans change from practice-based medicine to hospital medicine so suddenly?
DS: Well, to be honest, it was a little scary given the times. I had to come to terms with the fact that I could possibly expose my family to SARS-CoV-2. My husband and I had some tough conversations and came up with a risk-mitigation strategy… [Then] I actually reached out to Trey, [the chief medical officer,] and volunteered to help out in the hospital. I've been a primary care physician recently, but I'm not too far removed from hospital medicine. In fact, I was already planning on picking up some per diem hospitalist work later this year. I just decided to move the timeline forward a bit to help with COVID-19.  This is what I'm trained for. I felt it was my duty to step up and help during the pandemic.  

SVMC: How has it been working with the hospitalists to treat both COVID and non-COVID patients?
DS: The hospitalists have been so kind and generous. They have really taken the time to bring me up to speed with the hospital and have been very gracious with training me on the computer system. I am really thankful that they have included me in their top-notch team. I'm also so very impressed by how involved and thoughtful the leadership is. The way the hospital leadership has ensured adequate PPE for staff and has created the workflows so quickly to deal with COVID-19 is truly inspiring.  

SVMC: What have you noticed or learned about the culture of the health system or the area?
DS: I am really struck by how everyone is so interconnected and how supportive the community is of its healthcare staff. It is very touching to see all the donations of homemade masks, skullcaps, and food to the hospital. I also love that the hospital staff seems to know their patients' home situations and their medical histories so well. 

SVMC: How do you expect your work at Twin Rivers will be affected by your having started your position at the hospital?  
DS: Yes, since hospitalists and primary care physicians often hand off patients, I'm really looking forward to building rapport with the hospitalists. I'm also hoping to meet the specialists I will be referring to. It will be helpful to have an insight into the workflow of the hospital when I refer patients for admission. And I'm already starting to meet some of our lovely patients in Hoosick Falls. Overall, I believe this will be a really positive thing for my work at Twin Rivers. I'm honored to join the area and I hope I can contribute positively to this special community.  

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