Kathryn Czaplinski
/ Categories: NEWS, 2024

SVMC marks completion of major construction and renovation projects

BENNINGTON, VT—August 29, 2024—On Thursday, August 29, Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, celebrated the completion of a three-year renovation and construction project that modernized its emergency department, front entrance and other public areas in the hospital.

Part of Vision 2020, A Decade of Transformation capital campaign, the $31 million project was primarily funded through philanthropic giving. The project included expanding and renovating the emergency department to create the new Kendall Emergency Department (ED), construction of a new front entrance, including the Richard and Pamela Ader Foundation Lobby, the Jackie and Tony Marro Café and the Stout Thomson Waiting Area and Outpatient Registration,  The renovated and new spaces were named in honor of major supporters of the campaign, many of whom attended the official SVMC Ribbon Cutting ceremony on Thursday, along with ED staff, local leaders and dignitaries.

“This transformation of our Emergency Department, key patient areas and front lobby will have a profound impact on this community and the care we provide for many years to come,” said SVMC CEO and President Thomas A. Dee, FACHE.

Dee thanked and recognized all of the major donors and friends who supported the Vision 2020 Campaign thus far and SVMC’s volunteer leaders, including Kathy Fisher, Chair of the Board of Trustees. He also thanked the ED physicians, providers, nurses and clinical staff, in addition to the engineering and vendor teams that brought the plan renderings into reality.

“This project was a massive team effort, made possible by many talented and resourceful people,” Dee said.

Dartmouth Health’s CEO and President Joanne M Conroy, MD also marked this special celebration on Thursday, noting the partnership that began with SVMC in 2012, before the integration last July.

“The transformation of the SVMC ED and other key spaces on the campus will enhance the care experience for patients and continue the legacy of SVMC and Dartmouth Health responding to the needs our communities,” Conroy said. “And, this is just the start. It will be exciting to see what the future brings.”

 The Kendall ED was completed recently and includes a number of modernizations to enhance care and the patient and family experience, including private rooms with hands-free wave action access doors to reduce infection control risks and negative pressure capability to help keep patients and staff safe during airborne infection outbreaks. SVMC’s ED serves about 25,000 patients a year. The ED also includes a new Emergency Crisis Area (ECA) for patients in psychiatric crisis. This is a 5-room area, fitted with de-escalation tools.

U.S. Senator Peter Welch (D-VT) congratulated SVMC on the completed projects, which he said will enhance healthcare delivery in the state.  He highlighted the commitment to community shown by donors, staff, community members and volunteer leaders at SVMC.

“All of you have made the impossible achievable with this extraordinary improvement of the emergency department facilities,” Sen. Welch said.

SVMC’s new Stout Thomson Waiting Area and Outpatient Registration opens to the public on Thursday, Sept. 5.

The Vision 2020 campaign is an ongoing effort that will include construction of a new cancer center on the campus. Following regulatory approvals, SVMC plans to start construction of that new facility next spring.

Photo Caption: Southwestern Vermont Medical Center celebrated the completion of its emergency department and front entrance renovation and construction project with donors, staff and state leaders on Thursday. Pictured from left to right are: Dartmouth Health CEO and President Joanne Conroy, MD, U.S. Sen. Peter Welch (D-VT), SVMC President and CEO Thomas A. Dee, Don and Nancy Kendall, SVMC Board of Trustees Chair Kathy Fisher, Jackie and Tony Marro, Susan Hunter, Consie West and Cindy Thomson.

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About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

 

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Resuming Regular Care

So many important medical appointments were booked for March and April and canceled during the height of the pandemic. Now we are beginning to refocus on the fact that skipping appointments, even if you are feeling well now, could become harmful.

One important group of patients that we are eager to see are those with serious chronic conditions. These diseases require patients to see their primary care provider or a specialist at least once a year and sometimes far more frequently than that. Those with heart failure, kidney disease, diabetes, high blood pressure, and chronic obstructive pulmonary disease, for instance, all require regular contact with your provider.

Another group of patients we'd like to see are those with new medical concerns. We know that new medical concerns don't stop during a pandemic. Some conditions, like depression and anxiety, are far more prevalent during a pandemic than before. In many cases, new conditions are easiest to treat when patients first notice symptoms, and delaying care for these conditions can be dangerous.

Even regular care for those who are healthy is as important as ever. Other diseases—cancer in particular—haven't gone away. So, if you would normally be getting a screening such as a colonoscopy or mammogram, it's time to schedule an appointment. Many cancers can be detected and treated early with better outcomes. We can only expect those good results, if people are screened.

For children, regular vaccines are very important. If a big portion of the population neglects to get important childhood vaccines on schedule, we may be susceptible to outbreaks of measles or whooping cough.

There are many steps we have taken to improve safety for those seeking medical care. The first one is the availability of telemedicine. If the condition you are seeking treatment for does not require diagnostics or a physical exam, your provider can meet you virtually using any Internet-enabled device or over the phone. See details here.

If you do need to come to the office, you will notice check-ins at entrances, where staff check patients and visitors for respiratory symptoms and ensure that all are masked. You'll also notice efforts to space the waiting rooms to improve social distancing.

So how do you get the care you need?

  • If you have a primary care provider, call in to see what you may have missed during the pandemic. Did you miss an appointment to manage a chronic condition? Also share any new health concerns you have and check that you and your family members are up to date on all of your screenings and vaccinations.
  • If you don’t have a regular doctor, it makes sense to get one now. Locally, call the find-a-provider line at 802-447-5007 for a directory of practices that are accepting new patients.
  • Those with time-sensitive medical needs can use ExpressCare, a walk-in clinic, on the hospital campus in Bennington. Be sure to call ahead to 802-440-4077 if you have respiratory symptoms.
  • For Emergency Care, always come directly to the SVMC Emergency Department.

Most off all, we want our patients to know that we are here for them. There is no longer a need to delay medical care, whether for known conditions, new concerns, or preventive care. In every step we take, we are protecting patients against COVID-19 and helping patients with all of their other medical needs, too.

Bob Schwartz, MD, is associate medical director of Dartmouth- Hitchcock Putnam Physicians at Southwestern Vermont Medical Center in Bennington and a family medicine physician at SVMC Northshire Campus in Manchester.

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