SVHC's VP Recognized with Statewide Award
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/ Categories: NEWS, 2022

SVHC's VP Recognized with Statewide Award

BENNINGTON, VT—December 22, 2022—Southwestern Vermont Health Care’s (SVHC) Vice President of Administration and Chief Human Resources Officer Kevin Dailey was honored with the 2022 Dolly Shaw Vermont Human Resources Professional of the Year Award from the Vermont State Council, an affiliate of the Society for Human Resource Management.

“Vermont is home to many exceptionally qualified human resources professionals, so I am humbled to have received this recognition,” Dailey said. “I share the honor with the talented and dedicated members of the HR teams I have worked with at Southwestern Vermont Health Care and Mack Molding Company. Their hard work has driven so much of what we have achieved together, and I am deeply grateful.”

The award seeks to affirm and distinguish an individual who applies advanced knowledge of human resources to substantially impact business outcomes through HR leadership, strategy, and/or development; demonstrates significant value by applying creative and innovative management concepts; implements programs in any of the HR disciplines that positively impacts an organization and its talent; advances and elevates the HR profession in their organization, industry, and community; and exemplifies the highest standards of the profession and serves as a role model for peers.

Dailey has been at the center of several groundbreaking solutions at SVHC. He led the Healthy Homes program, which connected employees with newly renovated homes and favorable financing terms. The program worked to solve a lack of housing availability for staff and to increase rates of home ownership in Bennington neighborhoods. During the early days of the pandemic, Dailey worked with former employer Mack Molding Company to retrofit scuba masks for use as personal protective equipment (PPE). The move relieved staff anxiety amidst a severe PPE shortage and received national press attention. Notably, SVHC has been recognized as one of Vermont’s “Best Places to Work” for 8 years in a row. It is the only hospital ever to have been recognized with the honor.

“Kevin sets an example that combines a commitment to compassion, innovation, dedication, and organizational sustainability,” said SVHC’s President and CEO Thomas A. Dee, FACHE. “These qualities have enabled us to make progress against our most difficult challenges and to build a strong and vibrant organizational culture.”
 
Dailey brought more than 15 years of human resources experience and a background in law to SVHC in January 2015. His most recent previous position was as director of Human Resources for Mack Molding Company, Inc. in Arlington, VT. Before that, he was partner in the legal firm of Dailey & Dailey, P.C., in Manchester, VT. Dailey holds a bachelor’s degree from the University of Vermont and a juris doctor degree from Vermont Law School. He is an ardent volunteer. He has served with the SVHC board of trustees, the Arlington Rescue Squad, the Bennington County Bar Association, the United Way, and others.

The Dolly Shaw Vermont Human Resources Professional of the Year Award recognizes exceptional performance and outstanding achievement by a professional in the field of human resource management. Dolly Shaw was one of the founding members of the Vermont Human Resource Association (VTHRA) in 1969 and was a force behind growing and sustaining the state’s human resource (HR) network over many years. She served for 40 year as director of Career Services at Champlain College and was relentless in her pursuit of delivering high-quality HR learning opportunities for the professional community.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, healthcare system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices.

Southwestern Vermont Health Care is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC ranked fourth nationwide for the value of care it provides by the Lown Institute Hospital Index in 2020 and is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. The health system is fortunate to have the support of platinum-level corporate sponsor Mack, a leading supplier of contract manufacturing services and injection molded plastic parts based in Arlington, VT.

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

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5 Questions with the Chair of the Department of Surgery

Malcolm Paine, MD, of SVMC OB/GYN, serves as the chair of the Department of Surgery. We asked him five questions about COVID-19 and how it feels to deliver care right now.

SVMC: What would you like to share with patients at this time?
MP: First, on behalf of the Department of Surgery, I would like to acknowledge how tough it has been for our community members who have been affected by this pandemic. We see such tremendous strength in those who have been ill or lost loved ones to illness and in those who are working hard to get by without a job or while homeschooling their children. We are proud to be part of this community, whose careful social distancing efforts have prevented an unmanageable surge.

We are grateful, too, that as restrictions loosen, we can get back to seeing patients and providing care in a timely way. On the surface, the care may look or feel a little different—everyone will be wearing masks, for instance—but once we get accustomed to the changes, we hope that you will recognize the same level of personalized care we all enjoyed before COVID-19.

SVMC: What are the potential risks associated with postponing care?
MP: There are many types of surgery that can be delayed for a short time, often without any negative repercussions . However, surgery is often for situations that cause pain, and delaying the procedure can result in that pain getting worse or not getting better. Sometimes, there are situations where a minor surgery, if delayed, can turn into a more major or emergency surgery, and the patient can become very sick.

SVMC: In general, what additional precautions have been put in place to ensure that care is safe?
MP:
We are absolutely committed to the safety of our patients, staff, and the community. We know how important it is for patients to be able to know and trust that we have their safety in mind at all times. We always want to use the best science and advice from the State to guide our practices. We have put several new measures in place.

We screen all patients and advocates who come to the hospital to make sure they do not have a fever or possible symptoms of COVID-19. All staff also undergo daily screening for fever and symptoms to make sure those looking after patients are healthy. We are also testing all patients with planned surgical procedures for COVID-19. This is performed as an outpatient test at no cost to the patient and increases our confidence that we are not putting patients or staff at increased risk. Patients with a scheduled surgery are encouraged to call ahead if they are feeling unwell, and after surgery, patients will be asked to check for fever for 14 days to make sure they stay healthy.

SVMC: How would patients be notified if COVID risk increased rapidly?
MP:
There is always the chance that there may be a new "surge." In that case, a directive to stop elective procedures would likely come from the State. We may also decide, as a hospital, to stop these procedures in order to keep everyone safe. In that case, we would call the patients to let them know that their scheduled case is delayed until the risk decreases.

SVMC: How would you estimate the risk of contracting COVID-19 at the hospital right now?
MP:
We are tracking these numbers on a daily basis. With all of these safety measures in place and due to the very low numbers of cases we are seeing in this area at the present time, we estimate this risk is extremely low.

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