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/ Categories: WELLNESS, 2022, ED

Navigating the Renovation

A major renovation and expansion of the Emergency Department and Main Entrance has required that we reroute patient traffic to a new temporary entrance called the Canopy Entrance. Follow along with the photos and descriptions below for a guided tour of how to enter the hospital.

After having pulled onto the Hospital Campus from Dewey Street, notice the parking lot to the left. It is marked with a “P” for parking. Pull in there and park.

 

The same parking lot can also be accessed from the Monument Ave. Extension entrance to the Hospital Campus. It is on the right.

 

The parking lot includes a shelter to wait for the campus shuttle. The shuttle runs 7 a.m. – 7 p.m. Monday – Saturday. If you like, you can also walk to the Canopy Entrance.

 

To walk from the parking lot, follow the signs to the crosswalk. This is the first of two road crossings.

 

Signs continue to point the way. Note that the ambulance is for ambulance traffic only. Pedestrians must stay on pedestrian walkways.

 

 After a short distance, there is the second of two road crossings.

 

Once you have crossed the street, follow the path and fencing to the large canopy.

 

As you approach, you will see that masks are required.

 

If you took the shuttle, this is where it drops you off.

 

At the base of a ramp and once you reach inside, you will find friendly and helpful staff to guide the way or assist you with a wheel chair. 

 

Ascend the ramp on foot or with the assistance of a wheel chair and attendant.

 

Once inside, signs point the way to the service you need. Friendly staff members are available to check you in and provide assistance navigating. 

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5 Questions with the Chair of the Department of Surgery

Malcolm Paine, MD, of SVMC OB/GYN, serves as the chair of the Department of Surgery. We asked him five questions about COVID-19 and how it feels to deliver care right now.

SVMC: What would you like to share with patients at this time?
MP: First, on behalf of the Department of Surgery, I would like to acknowledge how tough it has been for our community members who have been affected by this pandemic. We see such tremendous strength in those who have been ill or lost loved ones to illness and in those who are working hard to get by without a job or while homeschooling their children. We are proud to be part of this community, whose careful social distancing efforts have prevented an unmanageable surge.

We are grateful, too, that as restrictions loosen, we can get back to seeing patients and providing care in a timely way. On the surface, the care may look or feel a little different—everyone will be wearing masks, for instance—but once we get accustomed to the changes, we hope that you will recognize the same level of personalized care we all enjoyed before COVID-19.

SVMC: What are the potential risks associated with postponing care?
MP: There are many types of surgery that can be delayed for a short time, often without any negative repercussions . However, surgery is often for situations that cause pain, and delaying the procedure can result in that pain getting worse or not getting better. Sometimes, there are situations where a minor surgery, if delayed, can turn into a more major or emergency surgery, and the patient can become very sick.

SVMC: In general, what additional precautions have been put in place to ensure that care is safe?
MP:
We are absolutely committed to the safety of our patients, staff, and the community. We know how important it is for patients to be able to know and trust that we have their safety in mind at all times. We always want to use the best science and advice from the State to guide our practices. We have put several new measures in place.

We screen all patients and advocates who come to the hospital to make sure they do not have a fever or possible symptoms of COVID-19. All staff also undergo daily screening for fever and symptoms to make sure those looking after patients are healthy. We are also testing all patients with planned surgical procedures for COVID-19. This is performed as an outpatient test at no cost to the patient and increases our confidence that we are not putting patients or staff at increased risk. Patients with a scheduled surgery are encouraged to call ahead if they are feeling unwell, and after surgery, patients will be asked to check for fever for 14 days to make sure they stay healthy.

SVMC: How would patients be notified if COVID risk increased rapidly?
MP:
There is always the chance that there may be a new "surge." In that case, a directive to stop elective procedures would likely come from the State. We may also decide, as a hospital, to stop these procedures in order to keep everyone safe. In that case, we would call the patients to let them know that their scheduled case is delayed until the risk decreases.

SVMC: How would you estimate the risk of contracting COVID-19 at the hospital right now?
MP:
We are tracking these numbers on a daily basis. With all of these safety measures in place and due to the very low numbers of cases we are seeing in this area at the present time, we estimate this risk is extremely low.

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