Kathryn Czaplinski
/ Categories: NEWS, 2024

SVMC marks completion of major construction and renovation projects

BENNINGTON, VT—August 29, 2024—On Thursday, August 29, Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, celebrated the completion of a three-year renovation and construction project that modernized its emergency department, front entrance and other public areas in the hospital.

Part of Vision 2020, A Decade of Transformation capital campaign, the $31 million project was primarily funded through philanthropic giving. The project included expanding and renovating the emergency department to create the new Kendall Emergency Department (ED), construction of a new front entrance, including the Richard and Pamela Ader Foundation Lobby, the Jackie and Tony Marro Café and the Stout Thomson Waiting Area and Outpatient Registration,  The renovated and new spaces were named in honor of major supporters of the campaign, many of whom attended the official SVMC Ribbon Cutting ceremony on Thursday, along with ED staff, local leaders and dignitaries.

“This transformation of our Emergency Department, key patient areas and front lobby will have a profound impact on this community and the care we provide for many years to come,” said SVMC CEO and President Thomas A. Dee, FACHE.

Dee thanked and recognized all of the major donors and friends who supported the Vision 2020 Campaign thus far and SVMC’s volunteer leaders, including Kathy Fisher, Chair of the Board of Trustees. He also thanked the ED physicians, providers, nurses and clinical staff, in addition to the engineering and vendor teams that brought the plan renderings into reality.

“This project was a massive team effort, made possible by many talented and resourceful people,” Dee said.

Dartmouth Health’s CEO and President Joanne M Conroy, MD also marked this special celebration on Thursday, noting the partnership that began with SVMC in 2012, before the integration last July.

“The transformation of the SVMC ED and other key spaces on the campus will enhance the care experience for patients and continue the legacy of SVMC and Dartmouth Health responding to the needs our communities,” Conroy said. “And, this is just the start. It will be exciting to see what the future brings.”

 The Kendall ED was completed recently and includes a number of modernizations to enhance care and the patient and family experience, including private rooms with hands-free wave action access doors to reduce infection control risks and negative pressure capability to help keep patients and staff safe during airborne infection outbreaks. SVMC’s ED serves about 25,000 patients a year. The ED also includes a new Emergency Crisis Area (ECA) for patients in psychiatric crisis. This is a 5-room area, fitted with de-escalation tools.

U.S. Senator Peter Welch (D-VT) congratulated SVMC on the completed projects, which he said will enhance healthcare delivery in the state.  He highlighted the commitment to community shown by donors, staff, community members and volunteer leaders at SVMC.

“All of you have made the impossible achievable with this extraordinary improvement of the emergency department facilities,” Sen. Welch said.

SVMC’s new Stout Thomson Waiting Area and Outpatient Registration opens to the public on Thursday, Sept. 5.

The Vision 2020 campaign is an ongoing effort that will include construction of a new cancer center on the campus. Following regulatory approvals, SVMC plans to start construction of that new facility next spring.

Photo Caption: Southwestern Vermont Medical Center celebrated the completion of its emergency department and front entrance renovation and construction project with donors, staff and state leaders on Thursday. Pictured from left to right are: Dartmouth Health CEO and President Joanne Conroy, MD, U.S. Sen. Peter Welch (D-VT), SVMC President and CEO Thomas A. Dee, Don and Nancy Kendall, SVMC Board of Trustees Chair Kathy Fisher, Jackie and Tony Marro, Susan Hunter, Consie West and Cindy Thomson.

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About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

 

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What to Expect During Your Outpatient Visit

Now that cases of COVID-19 in the state have plateaued and Governor Phil Scott has given the go-ahead to resume elective procedures, the physicians and nurses at Southwestern Vermont Health Care are eager to provide the elective procedures that were postponed at the onset of the pandemic.

At the same time, we recognize that we need to implement enhanced precautions to ensure safety. See news about the universal safety precautions we are taking here.

Two areas in particular, outpatient surgery and diagnostics (which include the lab and imaging departments), have put additional precautions in place to ensure patient and staff safety.

Outpatient Surgery

3 – 4 Days Before Procedure. Patients will be given directions to get a drive-up swab test for COVID-19. The test should be conducted 3 – 4 days before your surgery. There is no out-of-pocket charge. Patients are given a cloth mask and are asked to wear it and self-isolate until surgery. Results for most tests are expected to be negative. Your surgeon will be in touch with you if there is a positive result. Procedures for those who have tested positive will be rescheduled.

Day of Procedure. Patients should come to the procedure alone, unless they need to be accompanied for safety reasons. Both patients and companions should wear a cloth face covering to the hospital. They are screened for symptoms at the main entrance. Patients will be given a medical-grade procedure mask to wear once they are checked into the unit.

Post Procedure. After the procedure, we will continue to be available to you. You will be provided a link that can be accessed via your cell phone or Internet. The link includes a brief questionnaire to help us assess your progress and guide you to a smooth recovery.

Diagnostic Imaging and Lab Work

Like those receiving an outpatient procedure, every imaging patient will be screened over the phone before arriving at the hospital. Lab patients with appointments will also be pre-screened on the phone. All patients should come for lab and imaging alone, unless a support person is needed for safety reasons. Patients should wear a cloth face covering to the hospital and for the entire duration of their stay. Patients are screened again at the main entrance.

Patients will notice some changes in the waiting rooms. Chairs have been spaced 6 feet apart to comply with social distancing. Reading material has been removed to discourage touching things that have been touched by others. In addition, the exam rooms are being deep cleaned after every patient, and the waiting rooms and high-traffic areas are disinfected hourly.

The clinical professionals at SVHC are confident that these measures, along with continued social distancing, will allow patients to receive the care they need in a safe and timely way.

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