Flashback: Our Top 10 Feel-Good Stories of 2021
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Flashback: Our Top 10 Feel-Good Stories of 2021

What a year we have had. While it has been admittedly difficult at times, we have so much to celebrate. Here are our top 10 feel-good stories of the past year.

10. Asking for Patient Views
More than ever, we have been reaching out to patients for their feedback. We asked about what would make
colon cancer screening easier, what you would want to do with the Southern Vermont College property, and what health needs you see in the community. We also set up a new Patient and Family Advisory Council, which continues to seek members. 

9. Offering Health Learning Opportunities
We didn’t let the pandemic and precautions about meeting in person keep us from expanding educational opportunities for patients. We moved our new-parent classes online and
added a few. We also offered a cancer survivors’ cooking party, a women’s health series, a colon cancer awareness talk, and classes about joint replacements and hand pain. 

8. Widening Availability of Vaccines
All year we watched how vaccines became more and more available. While initially available only to healthcare workers and the oldest adults, vaccine availability soon widened to younger adults. The more people got vaccinated the clearer the safety and efficacy of the vaccines became. Now, everyone over the age of 5 can be protected, and that is a tremendous relief. 

7. Faster Test Results
We are so proud of the steps we took early in the pandemic to get advanced testing equipment on site in the SVMC lab. That makes turn-around times for our tests faster than those in many other parts of the state and the country. Our information systems team also developed
groundbreaking results-delivery applications, so patients could get their results quickly, easily, and securely.

6. Our Heroic Staff
Our staff is always inspiring. The way they have cared for COVID patients and others, with unwavering dedication and incredible skill, over this past year is truly incredible. This year, we are also celebrating the stories of two amazing staff members for the difference they were able to make while off duty.
Patricia Johnson helped more BIPOC Vermonters get vaccinated, while Patrick Deedy participated in a life-saving wilderness rescue.

5. Advances at SVMC Orthopedics
In the fall of 2020, SVMC Orthopedics launched
the region’s only same-day total joint replacement surgery program for hips and knees. In 2021, dozens of patients used the program to begin their recovery immediately and at home. And in 2021, the practice's hand specialist, David R. Veltre, MD, M.Eng., began offering some hand procedures quickly and conveniently at the SVMC Orthopedics practice in Bennington, rather than in the hospital's operating room. Advanced care is easier than ever. 

4. The Former Southern Vermont College Campus and The Grateful Bennington Fund
We were absolutely astounded with
the response we received when community members led an effort to offset the expenses of SVHC’s purchase of the former Southern Vermont College campus. The campus has gone on to be integral in the health system’s COVID-19 response.

3. Medical Matters Weekly
In February 2021, we launched an ambitious project to present a
weekly video podcast. Throughout the last year, we have met so many interesting professionals and uncovered important insights about physical health, mental health, social needs, and racial inequality in healthcare among others. We look forward to season two, which starts January 5.

2. National Recognitions
We are honored that two important national organizations reviewed our hard work over the past several years and honored us with prestigious designations. We were designated as a Magnet Center for Nursing Excellence
for the 5th time in a row. Only 28 organizations worldwide can make that claim. We also received the year’s only Rural Healthcare Leadership Award given by the American Hospital Association.

1. Emergency Department Expansion and Renovation
From the fun and festive Groundbreaking Celebrations to the solemn but exciting Lodge Demolition, we had a great time looking toward the future of providing
cutting-edge emergency care in a new space.

Stay tuned for more good news on these projects and others in 2022! Happy New Year!

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Six Questions with the Medical Director of SVMC Orthopedics

Dr. Michaela Schneiderbauer, medical director of orthopedics and orthopedic surgeon, answers six questions about getting orthopedic care right now.

1. What types of patients are you able to treat right now?

We are happy to see patients with all sorts of conditions returning to the practice for care. Patients have heard that the Governor has lifted restrictions for elective procedures, and they are ready to investigate their options for joint pain relief. Plus, the weather is getting nice again, so people are active outside. We've seen an increase in injuries related to outdoor activity, too.


2. Are you seeing patients remotely via telemedicine?

Yes. We offer telemedicine, and we use it a lot. Of course, there are limitations for those that need an X-ray or a physical exam. But telemedicine is a great option for initial visits when we need to collect patients' health history and for follow-ups.


3. How has care in the office changed over the past several months?

Patients will notice that we have gone beyond all of the Centers for Disease Control and Vermont Department of Health recommendations for office visits. All of our staff are wearing masks and shields or goggles, and patients are expected to wear a cloth face covering when they come in. In addition, we are making efforts to limit the number of people in our waiting rooms and office at any one time. For example, part of the check-in process now happens on the phone, instead of in person.


4. How is preparing for a surgery and recovering from a surgery different since COVID-19 became a concern?

Like for office visits, our pre-surgery processes have all been ramped up well beyond the state and national recommendations designed to decrease risk of contracting COVID-19. A few days before the surgery, we test patients for COVID-19 and ask them to self-quarantine until their procedure. The patient arrives to the hospital in their own cloth face covering. Visitors are limited. After the procedure, we provide patients with an app that allows them to note their temperature and any type of respiratory symptoms for a few weeks. If any of the information falls outside the norm, a nurse gives the patient a call. These are all examples of ways we are going beyond our very high infection-prevention standards to ensure safety for patients, their families, and our staff.


5. What would you like to share with people who postponed a joint replacement or other orthopedic care because of COVID-19?

Here in Vermont cases of COVID-19 cases have been relatively low. The Governor has given his approval by lifting restrictions for elective procedures, even those requiring an overnight hospital stay. SVMC started with an exceptionally low rate of hospital-acquired infections and added many extra precautions on top of that. We have the attitude that it is definitely safe to resume care both surgeries and other types of orthopedic care.


6. What are the greatest risks and rewards related to having orthopedic care now?

From our position as one of the safest hospitals in one of the safest states, the risks of contracting COVID-19 and other illnesses during a procedure or other care are very low. Many patients know this. They are coming in for their procedures and joint replacements. Many of them will recover and be active again in time to really enjoy this summer. That’s our goal: to help every patient resolve their orthopedic issues so that they can get back to doing the things they love.

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