SVHC's VP Recognized with Statewide Award
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/ Categories: NEWS, 2022

SVHC's VP Recognized with Statewide Award

BENNINGTON, VT—December 22, 2022—Southwestern Vermont Health Care’s (SVHC) Vice President of Administration and Chief Human Resources Officer Kevin Dailey was honored with the 2022 Dolly Shaw Vermont Human Resources Professional of the Year Award from the Vermont State Council, an affiliate of the Society for Human Resource Management.

“Vermont is home to many exceptionally qualified human resources professionals, so I am humbled to have received this recognition,” Dailey said. “I share the honor with the talented and dedicated members of the HR teams I have worked with at Southwestern Vermont Health Care and Mack Molding Company. Their hard work has driven so much of what we have achieved together, and I am deeply grateful.”

The award seeks to affirm and distinguish an individual who applies advanced knowledge of human resources to substantially impact business outcomes through HR leadership, strategy, and/or development; demonstrates significant value by applying creative and innovative management concepts; implements programs in any of the HR disciplines that positively impacts an organization and its talent; advances and elevates the HR profession in their organization, industry, and community; and exemplifies the highest standards of the profession and serves as a role model for peers.

Dailey has been at the center of several groundbreaking solutions at SVHC. He led the Healthy Homes program, which connected employees with newly renovated homes and favorable financing terms. The program worked to solve a lack of housing availability for staff and to increase rates of home ownership in Bennington neighborhoods. During the early days of the pandemic, Dailey worked with former employer Mack Molding Company to retrofit scuba masks for use as personal protective equipment (PPE). The move relieved staff anxiety amidst a severe PPE shortage and received national press attention. Notably, SVHC has been recognized as one of Vermont’s “Best Places to Work” for 8 years in a row. It is the only hospital ever to have been recognized with the honor.

“Kevin sets an example that combines a commitment to compassion, innovation, dedication, and organizational sustainability,” said SVHC’s President and CEO Thomas A. Dee, FACHE. “These qualities have enabled us to make progress against our most difficult challenges and to build a strong and vibrant organizational culture.”
 
Dailey brought more than 15 years of human resources experience and a background in law to SVHC in January 2015. His most recent previous position was as director of Human Resources for Mack Molding Company, Inc. in Arlington, VT. Before that, he was partner in the legal firm of Dailey & Dailey, P.C., in Manchester, VT. Dailey holds a bachelor’s degree from the University of Vermont and a juris doctor degree from Vermont Law School. He is an ardent volunteer. He has served with the SVHC board of trustees, the Arlington Rescue Squad, the Bennington County Bar Association, the United Way, and others.

The Dolly Shaw Vermont Human Resources Professional of the Year Award recognizes exceptional performance and outstanding achievement by a professional in the field of human resource management. Dolly Shaw was one of the founding members of the Vermont Human Resource Association (VTHRA) in 1969 and was a force behind growing and sustaining the state’s human resource (HR) network over many years. She served for 40 year as director of Career Services at Champlain College and was relentless in her pursuit of delivering high-quality HR learning opportunities for the professional community.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, healthcare system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices.

Southwestern Vermont Health Care is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC ranked fourth nationwide for the value of care it provides by the Lown Institute Hospital Index in 2020 and is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. The health system is fortunate to have the support of platinum-level corporate sponsor Mack, a leading supplier of contract manufacturing services and injection molded plastic parts based in Arlington, VT.

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

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OB/GYN Care in a New Age

I am a strong believer in preventive care. Our patients are healthiest and OB/GYN physicians are most successful when we see each other at least annually and as soon as concerns arise. While this hasn't always been possible throughout the pandemic, I am happy to report that it is slowly getting easier to provide and receive care in the ways we had been used to, with a few adjustments for added safety.

I am especially concerned about patients who may have delayed care. While some concerns can safely wait a short while, putting off care in other situations may worsen the condition or the outcome. I encourage both new and returning patients to call the office to discuss resuming regular care and discussing any concerns that may have come up.

Here's what you can expect, including some of the innovative ways we are meeting patients' needs safely.

When you call the office, the receptionists will schedule an appointment for you. An easy telehealth option is great for reviewing results, developing care plans, providing contraceptive and fertility counseling, and consulting about weight management. For these purposes, the receptionist will likely recommend a televisit. It is very easy to connect and so convenient; while we love seeing you in person, we have to wonder why we haven’t been using telehealth appointments all along! Complete information about telehealth visits can be found here.

As you might expect, OB/GYN care often requires a physical examination, so many of our patient visits—including those for patients needing annual exams, testing, and therapeutic appointments—are still happening in person and in the office. The receptionists are working to stagger visits to decrease the number of people in the office at any one time.

Those coming to the office in person will notice a check-in station at the entrance to the Medical Office Building. The attendant will ask you a few questions about any symptoms you have and lend you a cloth face covering to use, if you don't have one. Wearing the mask over both your mouth and nose for your entire visit is required. For your safety and theirs, you will notice that all staff are wearing masks, too, along with either goggles or a shield. Hopefully you can still tell that we are all smiling, even under our masks!

If an outpatient elective surgical procedure is a part of your care plan, your OB/GYN and other staff will walk you through the process. A few changes, including COVID-19 testing in advance and intensified monitoring after the procedure, increases patient safety.

For those expecting to deliver a baby at SVMC, we are focused on maintaining all of the wonderful things our patients have come to expect from their experiences on the Women's and Children’s unit. Caring medical staff and nurses, individualized attention, and compassionate support are all in abundant supply.

Like when coming to the office, growing families will notice the check-in at the hospital's main entrance and staff wearing protective equipment. Our visitor’s policy indicates only one support person. We recognize that this is so challenging, and we are working to provide all of the support we can to bring your birth experience safely in line with what you had hoped, right down to the cheering support squad provided by a family via video chat during a delivery I attended earlier this week.

In the case that a family has had any exposure to COVID-19, the Women's and Children’s Unit has its own negative-pressure room. Extensive infection-prevention policies—consistent across all of the medical professionals involved with care for growing families, including OB/GYNs, pediatricians, midwives, and nurses—keep moms, babies, families, and staff safe. In fact, SVMC recently got a perfect score on a rigorous survey specifically designed to judge our infection-prevention measures.

Our ongoing commitment—pandemic or no pandemic, no matter your OB/GYN need—is to work through your concerns and deliver safe, individualized, and effective care for you. We hope that new and returning patients will call on us to help them maintain or regain their health. We are open, ready, and safe to provide the care you need.

Kimberley Sampson, MD, is the medical director of OB/GYN at Southwestern Vermont Medical Center.

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