ExpressCare manager receives hospital’s first DAISY Nurse Leader Award
Kathryn Czaplinski
/ Categories: NEWS, 2024

ExpressCare manager receives hospital’s first DAISY Nurse Leader Award

BENNINGTON, VT—October 7, 2024—Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, recently honored a nurse manager for his outstanding leadership at the hospital’s ExpressCare clinic.

Bentley Munsell, BSN, RN, CEN, the Clinical Nurse Manager of SVMC’s ExpressCare, was awarded the first DAISY Nurse Leader Award at SVMC. The DAISY Award is an international recognition program honoring clinical excellence and outstanding compassionate care provided by nurses. The Nurse Leader Award, specifically, celebrates nurses who lead with compassion, mentor their teams, and foster an environment of compassionate care.

Munsell was nominated by his team at ExpressCare, who wrote that they unanimously agreed he was deserving of special recognition.

“He is incredibly approachable and empathetic and fosters a positive and inclusive work environment,” his nominators wrote. “He excels in communication, ensuring that all team members are informed and engaged. He truly cares about his patients and staff members. He goes above and beyond.”

Munsell became manager of ExpressCare last September, having previously worked in SVMC’s Emergency Department (ED), starting as an ED technician in 2015 and then working as a charge nurse from 2018-2023.

Munsell, who was surprised by the recognition, thanked his team for their dedication.

“This is a great place to be and I’m happy to call it my home,” he said. “Thank you for being my team. It’s an honor to work with you.”

Pamela Duchene, PhD, APRN, Vice President of Patient Services and Chief Nursing and Quality Officer at SVMC, noted that Bentley is a previous recipient of the DAISY Award of Extraordinary Nurses. Duchene said the Leader Award is an opportunity to celebrate the work that many patients don’t see.

“Bentley’s work, behind the scenes, creates an environment where our clinical team and support staff can deliver the best possible care and outcomes to our patients,” Duchene said.  “He plays a critical role in many ways that patients may not see directly.”

Munsell continues to provide clinical support in both ExpressCare and the ED and also teaches and coordinates workplace violence prevention training and education for the SVMC community.

SVMC ExpressCare, located on the Bennington campus, is open seven days a week, from 8 a.m.-6 p.m., offering walk-in care for minor illnesses and injuries for patients of all ages.

About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

 

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COVID and Kids

When I first heard the news about COVID-19, I was relieved as both a parent and pediatrician that it seemed unlikely to seriously affect children. However, more recently in both the literature and amongst colleagues, I began hearing about an uncommon but serious inflammatory disorder affecting some children with COVID-19. The American Academy of Pediatrics and the Centers for Disease Control are calling this “Multi-System Inflammatory Syndrome in Children” or MIS-C.

My goal in writing today is to dispel myths about this new manifestation of the illness, provide helpful steps families can take to protect their kids from COVID-19, and assure that medical providers are aware of this new subset of COVID-19 and taking appropriate steps to keep your children safe.

Symptoms of MIS-C include inflammation in the skin and eyes, irritability and sluggishness, along with fever, rash, swollen lymph nodes, and abdominal pain. The symptoms are similar to a rare childhood illness called Kawasaki disease, which causes inflammation of the blood vessels and primarily affects children under 5 years of age.

There is very little known about MIS-C due to the small number of cases around the country. However, the medical community is monitoring this new syndrome very closely to learn all they can about it. I would like to emphasize that this condition is very rare and occurs a few weeks after a child has already recovered from COVID-19 infection.

As we have throughout the pandemic, pediatricians are urging families to take precautions to prevent their exposure to COVID-19. This includes reducing close contact with others by staying home as much as possible and avoiding congregating in groups. Anyone over the age of two should wear a mask when outside of the home.

Wash your hands and your child’s with soap and water for at least 20 seconds and sanitize frequently touched surfaces at least twice per day. Avoid touching your face and teach children to cough and sneeze into a tissue or their elbow. Aim to wash and dry plush toys about once a week.

There are special precautions to take if someone in your household is ill. See https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/care-for-someone.html for details.

The American Academy of Pediatrics recommends creating a healthy routine for your children that includes balanced meals, learning at home, exercise, social connection (Facetime, videochat, and in person with household), and adequate rest. This will help your children remain both physically and mentally healthy during this stressful time. Continue to reassure your children that the medical community is working hard to keep them safe during this time. Be sure to monitor their media consumption, watch for signs of anxiety, and be a good role model in regards to COVID-19 safety measures.

Call your pediatrician if you have any concerns about your children’s health, including symptoms of COVID-19 or MIS-C listed above. There are still important reasons to bring your child physically into the office such as immunizations, developmental checks, and growth monitoring. We would like to reassure you that we are taking proper steps to allow your children to safely receive care at our offices.

More detailed information about keeping your child healthy is available at https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/children.html. For information about obtaining healthy food or other basic needs for your family, dial 2-1-1.

Dr. Meghan Gunn is the medical director of SVMC Pediatrics.

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