Kathryn Czaplinski
/ Categories: NEWS, 2024

SVMC nurses and technician honored for exceptional patient care

BENNINGTON, VT—August 8, 2024—Three Southwestern Vermont Medical Center (SVMC) nurses and an emergency department technician were honored recently for going above and beyond for patient care.

Caraline Sprague, RN, Olivia Sandquist, RN and Laurie Darby, RN were each presented with DAISY Awards this summer. The DAISY Award is an international recognition program honoring clinical excellence and outstanding compassionate care provided by nurses. Ryan Rogge, a technician in the Kendall Emergency Department at SVMC, was recently honored with the hospital’s internal PETAL Award, given to staff who go above and beyond in their work.

Each recipient was nominated for these honors by patients or colleagues.

Olivia Sandquist, RN, the Dartmouth Cancer Center at SVMC

Sandquist was recognized by a patient’s spouse, who spoke to the compassion and expertise shown by the cancer center nurse during treatment. The nominator explained that Sandquist gave support outside of the cancer center as well, when the patient was rushed to another area of the hospital.

“This nurse walked into the room with a blanket and the biggest smile to see my wife,” the nominator wrote. “She gave my wife the blanket and spoke to her for several minutes as a friend, not as a nurse.”

Caraline Sprague, RN, SVMC Medical-Surgical unit

Sprague was recognized for working to identify and monitor a very ill patient. She worked closely with a physician team after noticing something was not right.

“It was this candidate’s excellent nursing assessment and skill that led the full assessment and work up of this patient who was then transferred to the ICU and then subsequently flown to a tertiary care center,” the nominator wrote.

“I am always in awe of this individual’s multifaceted talent as a Registered Nurse.”

Laurie Darby, RN, Kendall Emergency Department

Darby, assistant nursing director of the emergency department (ED), was recognized by a 90 year-old patient who began feeling weak after an appointment, as a result of not having eaten in the last several hours.

Darby noticed the patient sitting outside the ED and came to check on her, then brought her some food. Darby sat with her until she felt better.

“This nurse was my "guardian angel" and I learned from our conversation that she worked at SVMC for many years, and when said I was concerned that I was taking her away from her duties, she said "But that’s what I’m here for, to help people," her nominator wrote.

Ryan Rogge, ED Technician

Rogge was hailed by his nominator as “always dependable, pleasant, and trustworthy. He always has a smile on his face and is adored by staff and patients”

They also noted a particular incident where a patient had to be airlifted to another facility and needed a helmet for medical transport.

“This ED tech went and got his old Mt. Anthony lacrosse helmet and donated it to us to use,” the nominator wrote. “We placed it on the patient and they were able to be transferred. It was a very selfless act and helped to save the patient's life.”

Photo Caption: Pictured Left to right: Laurie Darby, RN, Caraline Sprague, RN, Ryan Rogge and Olivia Sandquist, RN.

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

SVMC Contact: Kathryn.Czaplinski@svhealthcare.org

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Home Office How To

Did you know that many sources of chronic pain start in a poorly arranged office? Carpal tunnel, pinched nerves, overuse injuries can often be traced to chairs being positioned improperly or important tools being positioned outside easy reach. While reaching or straining once or twice wouldn't hurt us at all, doing so repeatedly day after day can cause painful and lasting injuries.

As an occupational health physician at Southwestern Vermont Medical Center, one of my responsibilities is to help employees of SVMC and other companies who have workplace injuries and recommend the adjustments they should make.

During a spike in work-from-home arrangements, I have heard about friends’ and family members' work-from-home set-ups. Some are working from laptops on their couches. Others are set up at kitchen tables. We know that their cats walk across their keyboards and their kids interrupt. Especially since Governor Scott has just indicated that remote workers will likely be the last to return to the traditional workplace, it's time to get our home office arrangements figured out.

That's why I would like to share the important details you need to arrange a healthful workspace and encourage all to invest the time (and sometimes a little bit of money) needed to implement them. Learning these points is key to avoiding injuries, as continued work-from-home policies, where feasible, will help maintain appropriate distancing needed to decrease the spread of COVID-19.

An adjustable chair is the first and most important component of an office set-up. Office chairs include crucial lumbar support and encourage good posture. When your forearms are resting on your desk or table, adjust the chair height up or down until your arms form a right angle. This is an important step in avoiding wrist pain and carpal tunnel, two of the most common office injuries. If, when your arms are in the correct position, your feet are not touching the floor, employ a footstool.

Position your monitor an arm’s length away. (If you can't see the screen from this distance, better go get an eye exam!) And raise the screen so that the top of the screen is eye level. This, too, will encourage good posture.

If you use two monitors, positioning them properly depends on how you use them. If you use them equally, the dividing line between them should be right in front of you. If you use one primarily and the other secondarily, position the more dominant screen directly in front of you. If you use a laptop, consider investing in a riser and an additional keyboard needed to raise the screen to eye level.

Put all of your other tools, including your mouse and phone, within easy reach. If you use the phone a lot, consider investing in a headset.

The only other recommendation I make is to stretch every 15 – 20 minutes. A list of helpful office-oriented stretches is available here. And every hour, be sure to get up and take a short walk or standing stretch.

If you follow these recommendations at home, you will be much more comfortable and are likely to be more productive, too, all while maintaining the social distance we need to keep COVID-19 infections low throughout this next phase of the pandemic. Most importantly, you will save yourself the pain and discomfort of office injury no matter where you're working.

Mark Zimpfer, MD, is a physician at Southwestern Vermont Medical Center's Occupational Health practice. 

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