Kathryn Czaplinski
/ Categories: NEWS, 2024

Endoscopy nurse recognized for kindness and support

BENNINGTON, VT—March 21, 2025—Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, honored a nurse from the Endoscopy department this month, recognizing the compassionate care provided to patients.

Felisha Wright, BSN, RN, was presented with the DAISY Award for Exceptional Nurses after receiving nominations from multiple patients who highlighted her kindness and her extra effort to assist them with issues outside of her normal role.

 “This nurse put me at ease by answering all my questions. She was delightful to talk with. Thank you for choosing such a great person with a caring heart,” one nominator wrote.

Another nominator noted that Wright helped when the patient was upset about a negative experience with another medical office.

 “While waiting for my endo appointment, Felicia saw that I was clearly upset, and kicked into high gear to help me with a problem that had nothing to do with her or the endoscopy department,” the nominator wrote. “Within a short time, she had made headway with the problem, and went out of her way to get some answers for me, and had made me feel like I was a priority and that my situation was important. As it turned out, when it was time for my appointment, Felisha was assigned to be my nurse. Her positive attitude and professionalism were just what I needed to be put at ease in a situation that was scary for me. Felicia went way above the call of duty today, and showed such compassion and care she was an angel to me.”

Wright is also an advocate for community awareness around colorectal cancer and the importance of colonoscopies as a tool for early detection and prevention. Her DAISY recognition happened to fall during March, which is Colorectal Cancer Awareness Month. Wright has spearheaded many outreach events this month and in year’s past, to ensure the public is educated about colorectal cancer, which is the second leading cause of cancer death in the country, but also one of the most preventable.

The DAISY Award is an international recognition program honoring clinical excellence and outstanding compassionate care provided by nurses. Nurses are nominated by patients, families or colleagues and SVMC surprises the recipients with the honor. Awards are given out monthly.

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Home Office How To

Did you know that many sources of chronic pain start in a poorly arranged office? Carpal tunnel, pinched nerves, overuse injuries can often be traced to chairs being positioned improperly or important tools being positioned outside easy reach. While reaching or straining once or twice wouldn't hurt us at all, doing so repeatedly day after day can cause painful and lasting injuries.

As an occupational health physician at Southwestern Vermont Medical Center, one of my responsibilities is to help employees of SVMC and other companies who have workplace injuries and recommend the adjustments they should make.

During a spike in work-from-home arrangements, I have heard about friends’ and family members' work-from-home set-ups. Some are working from laptops on their couches. Others are set up at kitchen tables. We know that their cats walk across their keyboards and their kids interrupt. Especially since Governor Scott has just indicated that remote workers will likely be the last to return to the traditional workplace, it's time to get our home office arrangements figured out.

That's why I would like to share the important details you need to arrange a healthful workspace and encourage all to invest the time (and sometimes a little bit of money) needed to implement them. Learning these points is key to avoiding injuries, as continued work-from-home policies, where feasible, will help maintain appropriate distancing needed to decrease the spread of COVID-19.

An adjustable chair is the first and most important component of an office set-up. Office chairs include crucial lumbar support and encourage good posture. When your forearms are resting on your desk or table, adjust the chair height up or down until your arms form a right angle. This is an important step in avoiding wrist pain and carpal tunnel, two of the most common office injuries. If, when your arms are in the correct position, your feet are not touching the floor, employ a footstool.

Position your monitor an arm’s length away. (If you can't see the screen from this distance, better go get an eye exam!) And raise the screen so that the top of the screen is eye level. This, too, will encourage good posture.

If you use two monitors, positioning them properly depends on how you use them. If you use them equally, the dividing line between them should be right in front of you. If you use one primarily and the other secondarily, position the more dominant screen directly in front of you. If you use a laptop, consider investing in a riser and an additional keyboard needed to raise the screen to eye level.

Put all of your other tools, including your mouse and phone, within easy reach. If you use the phone a lot, consider investing in a headset.

The only other recommendation I make is to stretch every 15 – 20 minutes. A list of helpful office-oriented stretches is available here. And every hour, be sure to get up and take a short walk or standing stretch.

If you follow these recommendations at home, you will be much more comfortable and are likely to be more productive, too, all while maintaining the social distance we need to keep COVID-19 infections low throughout this next phase of the pandemic. Most importantly, you will save yourself the pain and discomfort of office injury no matter where you're working.

Mark Zimpfer, MD, is a physician at Southwestern Vermont Medical Center's Occupational Health practice. 

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