Kathryn Czaplinski
/ Categories: NEWS, 2024

SVMC Primary Care offices recognized for patient-centered care

BENNINGTON, VT—December 13, 2024—Five primary care sites of Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, have achieved national recognition for providing personalized, effective, and efficient care.

The following medical practices, located in Vermont, have been re-designated as Patient Centered Medical Homes (PCMH) by the National Committee for Quality Assurance (NCQA):

  • SVMC Northshire Campus
  • Deerfield Valley Health Center
  • Pownal Campus
  • SVMC Internal Medicine
  • SVMC Pediatrics

The national designation recognizes SVMC’s practice sites for providing comprehensive care and follow-up, in addition to a number of preventative and wellness screenings.

 “Each of SVMC’s practice sites follow stringent set of guidelines that allows our staff to meet the criteria and ensures our providers, clinical and support staff give every primary care patient the care and follow-up they need, as well as options and appropriate screenings for a multitude of concerns,” said Tina Gallant, CMPE, director of SVMC’s Primary Care Medical Practices. “It’s also a testament to the importance of our Community Health Team members who provide our patients with nurse case management, certified diabetic education and mental health and social services.”

According to NCQA, research shows that PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing health care costs. The PCMH program identifies practices that promote partnerships between individual patients and their personal clinicians. A team of doctors, nurses, and other allied health providers oversees each patient’s care, ensuring health needs are coordinated across the health care system.

Practices must resubmit for consideration every year. SVMC’s Twin Rivers Medical office, located in New York, falls under a different evaluation system, separate from the NCQA guidelines.

“National recognition as a Patient Centered Medical Home is an outstanding accomplishment by the staff, doctors, and advanced practice providers at our primary care practices,” said Trey Dobson, MD, SVMC Chief Medical Officer and Vice President of Clinical Services. “As we continue to focus on primary care provider recruitment and expanding access to our rural communities, this and similar awards demonstrate SVMC’s commitment to exceptional health care.”

Learn more about SVMC’s primary care services here.

About SVMC:

Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

About NCQA:

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers, and researchers.

 

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Why Dental Hygiene is More Important than Ever

You may have heard that COVID-19 has inspired physicians to offer online appointments. For many health concerns, you can meet with your physician using your phone or computer and get care that is very similar to what you would have received in the office.

Regular dental check-ups and treatments, though, certainly cannot be done remotely. And the masks patients wear to prevent passing germs in other in-person medical visits cannot be worn during a dental appointment. These factors make it difficult to deliver safe dental care during this time. In fact, most dentists' offices have been closed for much of the pandemic. They will likely remain closed until we determine how to provide care safely.

Taking good care of your teeth and gums at home contributes to good oral health and good general health, too. A strong oral-health routine can help lessen the need for extensive dental care and some other types of care in the future. For all of these reasons, your at-home dental care routine is more important than ever.

Brush Twice You've likely heard the same message since grade school: brush at least twice a day. Not much, including even a pandemic, will change that. Be sure to use a fluoride toothpaste, and aim to spend about 2 minutes to clean your whole mouth.

Doing so decreases the amount of bacteria in your mouth and limits the formation of plaque. Bacteria and plaque can build up and cause painful cavities. Skipping brushing can also lead to gum disease.

Clean Between Teeth Daily Whether you use floss, an interdental brush, an oral irrigator, or a toothpick, you should clean between your teeth every day. What method is best? Just like exercise, the best method is the one that you will consistently do.

Follow a Healthy Diet As if you needed another reason to avoid sugary beverages and snacks! The link between sugar intake and cavities is very well established. And treatments for cavities are among the most common that dentists perform. Avoiding sugar will improve your oral health and will likely make a positive impact on your overall health, as well.

These tips represent general recommendations that would be appropriate for most patients. Your dentist might have additional recommendations for you, including mouth rinses or other specific steps you can take to maintain your dental health during COVID-19 and beyond.

If you have questions, give your dentist’s office a call. Even if they are not right in the office, they will likely provide a way for you to reach out to get your questions answered.

Michael Brady, DDS, is the medical director of SVMC Dentistry.

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