SVHC Announces DAISY Award Winner

BENNINGTON, VT—September 12, 2022—Amanda Crossman, RN, a nurse in the Emergency Department (ED) at Southwestern Vermont Medical Center (SVMC), was the July recipient of the DAISY Award for Extraordinary Nurses at Southwestern Vermont Health Care (SVHC).

“Even on the busiest days in the Emergency Department, Amanda makes her patients feel like they are the only ones there,” said Pamela Duchene, PhD, APRN, SVHC’s chief nursing officer and vice president for Patient Care Services. “She is competent, compassionate, thorough, and efficient, and that is tremendously reassuring to patients.”

Crossman’s nominator came in with a fist sized abscess on their jaw. While the entire team, including the people escorting the patient to the Emergency Department, the registration staff, and the doctor, was “fantastic,” the nurse, Crossman “was a standout.”

Crossman received an associate’s in nursing from Vermont Tech in 2016 and started at SVMC as an RN in the Emergency Department that same year. She went on to receive her bachelor’s degree from Southern Vermont College and Castleton University in 2020. In addition, she is a radiologic technologist and works in the imaging department of Rutland Regional Medical Center and at the Carlos Otis Clinic on Stratton Mountain. She is a certified emergency nurse by the Boar of Certification for Emergency Nursing and serves on the Nurse Advisory Committee. In addition, Crossman and her husband own Crossman’s General Store in Middletown Springs, VT.

The DAISY Award is part of a national merit-based recognition program established by the DAISY Foundation. It celebrates nurses’ education, training, and skill. Nominations can be submitted by patients, families, physicians, and colleagues. All nominations are blinded, so that they are anonymous, before being reviewed by a selection committee. One nurse is then chosen as the DAISY Award winner. DAISY Awards are presented on a regular basis, usually bi-monthly or quarterly.

About SVHC:
Southwestern Vermont Health Care (SVHC) is a comprehensive, preeminent, healthcare system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVHC includes Southwestern Vermont Medical Center (SVMC), Southwestern Vermont Regional Cancer Center, the Centers for Living and Rehabilitation, and the SVHC Foundation. SVMC includes 25 primary and specialty care practices.

Southwestern Vermont Health Care is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC ranked fourth nationwide for the value of care it provides by the Lown Institute Hospital Index in 2020 and is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. The health system is fortunate to have the support of platinum-level corporate sponsor Mack, a leading supplier of contract manufacturing services and injection molded plastic parts based in Arlington, VT.

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.