Phase One of SVMC’s Renovation Complete

Kendall Emergency Department and New Main Entrance Slated to Open October 11

BENNINGTON, VT—Wednesday, October 4, 2023—Southwestern Vermont Medical Center (SVMC), a member of the Dartmouth Health system, has completed Phase One of the organization’s most ambitious building project in the last forty years.

A component of the Vision2020, A Decade of Transformation campaign, Phase One includes the opening of the new Kendall Emergency Department, the Richard and Pamela Ader Foundation Lobby, and Marro Café.

“This is an exciting day for our organization and the community,” says Tom Dee, Southwestern Vermont Medical Center’s President and CEO. “The new Kendall Emergency Department puts us in a position to better care for the current and emerging needs of the people we serve. The design of the space, which is double the size of the previous space, is an overdue improvement that brings the quality of the facility into alignment with the level of care offered by our outstanding, board-certified, emergency physicians and nurses. Being a member of the Dartmouth Health system allows for connected care services with the clinical teams at Dartmouth Health via an expanded telemedicine program.”

In addition, the all-new Marro Café will celebrate its grand opening. Located off the new Richard and Pamela Ader Foundation Lobby, the café will initially be open from 7:30 a.m. to 3:00 p.m. Monday through Friday; expanded hours are anticipated in the near future. The café will offer healthy food options, coffee, and other beverages, as well as gift items, toiletries, and other essentials for patients, staff, and visitors.

With Phase One complete, the temporary canopy entrance will be removed, and patients and visitors will access the hospital through the new main lobby and emergency department entrances. Lobby hours will be from 7 a.m. to 8 p.m. with patients and visitors directed to the Kendall Emergency Entrance after-hours.

In addition, new traffic patterns and parking options will be established and clearly designated and accessible from both campus entrances. Parking spaces for renal patients and medical infusion patients will be relocated from the S1 Lot to the P3 Lot. All other patient parking will now be in the P3 Lot. Parking-to-facility shuttle services will no longer be offered. Public bus pick-up and drop-offs will be at the main lobby entrance.

Work on the remaining Phases Two and Three of the Kendall Emergency Department renovation will be complete by fall of 2024 when the entire project will be complete.

###

About SVMC:
Southwestern Vermont Medical Center (SVMC), a member hospital of Dartmouth Health, is a comprehensive, preeminent, healthcare system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes Southwestern Vermont Regional Cancer Center, the SVHC Foundation, as well as 25 primary and specialty care practices.

Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. The health system is fortunate to have the support of platinum-level corporate sponsor Mack, a leading supplier of contract manufacturing services and injection molded plastic parts based in Arlington, VT.

Southwestern Vermont Medical Center provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.

SVMC Contact: leslie.keefe@svhealthcare.org

About Dartmouth Health: Dartmouth Health, New Hampshire’s only academic health system and the state’s largest private employer, serves patients across northern New England. Dartmouth Health provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH, as well as across its wide network of hospitals, clinics and care facilities. DHMC is consistently named the #1 hospital in New Hampshire by U.S. News & World Report, and is recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes Dartmouth Cancer Center, one of only 51 National Cancer Institute-designated Comprehensive Cancer Centers in the nation, and the only such center in northern New England; Dartmouth Health Children’s, which includes the state’s only children’s hospital and multiple locations around the region; member hospitals in Lebanon, Keene and New London, NH, and Windsor, VT; and Visiting Nurse and Hospice for Vermont and New Hampshire; and more than 24 clinics that provide ambulatory and specialty services across New Hampshire and Vermont. Through its historical partnership with Dartmouth and the Geisel School of Medicine, Dartmouth Health trains nearly 400 medical residents and fellows annually, and performs cutting-edge research and clinical trials recognized across the globe with Geisel and the White River Junction VA Medical Center in White River Junction, VT. Dartmouth Health and its more than 13,000 employees are deeply committed to serving the healthcare needs of everyone in our communities, and to providing each of our patients with exceptional, personal care.

DH Contact: news@dartmouth-health.org