Accessing Your COVID Test Results
Ashley Jowett
/ Categories: WELLNESS, 2021

Accessing Your COVID Test Results

Southwestern Vermont Health Care strives to get you your COVID test results as quickly and easily as possible. Here are the many ways you can access your results and share them with others, including a few new ways.

By Text
When you register for your test, you will be provided with an opportunity to provide a cell phone number, where you can receive your results by text. This is an incredibly convenient way to receive your results, and SVHC is the only health system we know of providing results this way. It’s also the fastest way to get results, as the text is sent automatically as soon as your specimen comes off of the analyzer. Many people receive their results in as little as 8 hours.

Just in case you gave us the wrong number, we don’t include a lot of personal information in the text message, only your initials and birth year. While this is plenty enough for some organizations looking for a verification of your test results, it is not enough for all. Read on for information about providing results to others.

Directly to a School
If you anticipate needing to provide a copy of COVID test results to a school, put the school name into the “copy to school” field on the registration form. We will automatically send your results to the school you name.

Download and Print or Forward Results
If you need to present results to an organization for the purposes of returning to work or school or traveling, your text message now features a link to download your results report. The link will work for 7 days after results become available. When you click the link, you will be directed to a page that requests the date of birth and last name of person tested. You agree to take responsibility for your private information and are given access to download. From there, you can view, forward, or print the report directly from your phone. See the step-by-step visual guide below.

The Hospital Portal
If you chose not to provide your cell phone number or your attempt to download your result fails, you can visit the
Hospital Patient Portal. Use the links provided to sign up for an account or access forgotten login details. From there, you will be able to print a report. If you have difficulty accessing the portal, call the Southwestern Vermont Medical Records Department at (802) 447-5323. They will provide your results. You can fix your portal access at a later date by calling 802-440-6000, option 1. Note that the result report that you receive via download, the one you receive from the portal, and the one you receive from the Medical Records Department are identical.

Gail Balch, RN, is the director of Information Systems and Clinical Informatics at Southwestern Vermont Medical Center in Bennington.

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