COVID-19
Resource Center

982 Mansion Drive, Bennington, VT

REGULAR HOURS
Mon. – Wed.  2 – 6 p.m.  |   Thu. – Sat. 8 a.m. – 12 p.m.

 

HOLIDAY HOURS:
Thu. Dec. 23 8 a.m. - noon
Fri. Dec. 24 - Sun. Dec. 26 CLOSED
Mon. Dec. 27 noon - 6 p.m.
Fri. Dec. 31 - Sun. Jan. 2 CLOSED
Mon. Jan. 3 noon - 6 p.m.
 
COVID-19 INFO HOTLINE: 
802-440-8844
Mon. - Fri. 8 a.m. - 5 p.m. 

Testing helps prevent the spread of COVID-19. It's free, and you can either make an appointment or walk in.

For other testing locations, click here to visit the Vermont Department of Health website.

Due to high demand, patients using drive-through testing at the COVID-19 Resource Center may experience significant delays.

 

Patients between the ages of 12 to 18 will receive Pfizer. Patients over the age of 18 have a choice of Pfizer, Moderna, or Johnson & Johnson, based on availability. See the "Kids (5 - 11 YRS)" section for info about vaccines for this age group. Vaccines are free, with no cost to patients. Flu shots are no longer available at the COVID Resource Center. Please call your primary care office or visit a local pharmacy for a flu shot. 

Appointments preferred, walk-ins welcome. Those who register online may reserve their choice of vaccine.

Many people can now receive booster shots for COVID-19 vaccines. If you are eligible and you would like to receive the same shot as you received previously, click the button to the right to schedule. For eligibility details and other instructions, see the Booster FAQs. Patients may experience a wait during times of peak demand. 

 

Families can now schedule their children between the ages of 5 to 11 for the COVID-19 vaccine. SVMC hosts children clinic hours Mon. - Wed. from 4-6 p.m. and Thu. - Sat. 10 a.m. - noon.

Appointments preferred, walk-ins always welcome. Only Pfizer has been approved by the CDC and FDA.

Accessing Your COVID-19 Test Results
Most results are reported within 24 - 36 hours.

New Results Website
A new site allows you to get your results and provide documentation to others without needing to provide your cell phone number or register with a password. It’s easy. Visit https://getmycovidresults.svhealthcare.org and provide your name, zip code, and other information. To access the site easily on your phone, text “get my results” to 855-227-8255. A link to the site will be sent automatically to your phone. In a few easy steps, we verify your identity and send you your results in a format that can be printed, saved, or shared. Please remember that this is your personal health information, so be sure you only share it with those who need to know.

By Text Message
When you register for your test, you will be provided with an opportunity to give a cellphone number, where you can receive your results by text. This is an incredibly convenient way to receive your results, and SVHC is the only health system we know of providing results this way. It’s also the fastest way to get results, as the text is sent automatically as soon as your specimen comes off of the analyzer. Results can take up to 36-hours.

Just in case you gave us the wrong number, we don’t include a lot of personal information in the text message, only your initials and birth year. While this is plenty enough for some organizations looking for a verification of your test results, it is not enough for all. Read on for information about providing results to others.

Directly to a School
If you anticipate needing to provide a copy of COVID test results to a school, spell out the entire school name in the “copy to school” field on the registration form. We will automatically send your results to the school you name.

Download and Print or Forward Results
If you need to present results to an organization for the purposes of returning to work or school or traveling, your text message now features a link to download your results report. The link will work for 7 days after results become available. When you click the link, you will be directed to a page that requests your date of birth and last name. You agree to take responsibility for your private information and are given access to download. From there, you can view, forward, or print the report directly from your phone.

The Hospital Portal
If you prefer not to use the other options, you can visit the Hospital Patient Portal. Use the link at svhealthcare.org to sign up for an account or access forgotten login details. From there, you will be able to print a report.

Medical Records
If you have difficulty accessing the portal, call the Southwestern Vermont Medical Records Department at 802-447-5323. They will provide your results. You can fix your portal access at a later date by calling 802-440-6000, option 1.

BOOSTER FAQs:

People who are 18 and older and received a second dose of the either the Pfizer or Moderna vaccines 6 months ago or more should receive a booster shot. Anyone who received the Johnson & Johnson vaccine at least 2 months ago should also receive a booster. 

Once you are eligible for a booster shot, no matter which vaccine you got originally, your booster can be the vaccine type of your choice: Pfizer, Moderna, or Johnson & Johnson.

If you are eligible and would like the same shot as you received before, register with the Vermont Department of Health's COVID-19 portal  and schedule an appointment at one of several locations throughout the state of Vermont. Also, you can get a booster shot with an appointment at several Vermont pharmacies. Visit the pharmacy website for details.

If you are eligible and would like a different shot than you received before, you can walk in to the COVID Resource Center or check with your local pharmacy. Appointments for receiving a different vaccine that the primary series are expected to open on the Vermont Department of Health’s COVID portal on November 1.

 

TESTING FAQs:

Testing is an important tool to help prevent the spread of COVID-19. Anyone can get tested for COVID-19, including visitors to Vermont and international travelers. People with or without symptoms can be tested at most testing locations. Testing is free to all, and many sites now let you take your own sample using a short swab in your nose. You can either make an appointment or walk in.

The Vermont Department of Health recommends testing: 

  • As soon as possible after you have symptoms of COVID, even mild symptoms and even if you have already had and recovered from COVID.
  • If you are unvaccinated and a close contact of someone who tested positive for COVID-19. Close contact means being within 6 feet, for a total of 15 minutes or more over a 24-hour period, of someone with COVID-19 during their infectious period. The infectious period is when the person with COVID-19 is contagious. It starts two days before symptoms began and continues until they are recovered. For people who haven't had symptoms, the infectious period starts two days before they had a positive test.
  • Note that if you’re vaccinated and you’ve been exposed to someone who tested positive for COVID, you don’t necessarily need a test. You can behave normally and get tested if symptoms arise. This is one of the major benefits of vaccination. Or, you can get tested 2 – 5 days after your exposure, if you like.
  • If you have symptoms, get tested immediately. 
  • If you do not have symptoms, wait to get tested until you have symptoms or 2 – 5 days after an exposure to a symptomatic person or to someone who tested positive. Some schools require students to get a negative test 7 days after an exposure.

Tests are free to patients. If you have insurance, it may be billed. If you don’t have insurance, no worries. You will not receive a bill.

SVMC is proud to offer most results to patients via text within 24 hours. Detailed instructions for the different ways to obtain your test results appear here

If you are unvaccinated, follow these instructions from the Centers for Disease Control and Prevention and any directions you receive from the organization administering the test. If you are vaccinated, you do not have to quarantine while you wait for your test results, but you should use caution around other people, especially those who are unvaccinated or vulnerable to a serious case of COVID-19.

VACCINE FAQs:

Those 12 and older can register here. Those without access to the Internet may call 855-722-7878. Note that this timeline could change. We will use this website, our professional networks, medical practices, local media, social media, our e-newsletter, and other means to notify people how and when they can get their vaccine. We are not collecting names for a "waiting list."  

None of the COVID-19 vaccines currently in development in the United States use the live virus. Instead, they use just a small piece of the virus, either a protein or genetic material, to teach our immune systems how to recognize and fight it. The small piece of the virus used cannot multiply in the way necessary to make us sick.

The Pfizer BioNTech COVID Vaccine includes mRNA, lipids ((4-hydroxybutyl)azanediyl)bis(hexane-6,1-diyl)bis(2-hexyldecanoate), 2 [(polyethylene glycol)-2000]-N,N-ditetradecylacetamide, 1,2-Distearoyl-sn-glycero-3- phosphocholine, and cholesterol), potassium chloride, monobasic potassium phosphate, sodium chloride, dibasic sodium phosphate dihydrate, and sucrose. See the complete fact sheet here.

The Moderna COVID Vaccine includes messenger ribonucleic acid (mRNA), lipids (SM-102, polyethylene glycol [PEG] 2000 dimyristoyl glycerol [DMG], cholesterol, and 1,2-distearoyl-sn-glycero-3-phosphocholine [DSPC]), tromethamine, tromethamine hydrochloride, acetic acid, sodium acetate, and sucrose. See the complete fact sheet here.

In an emergency, like a pandemic, the FDA can issue an emergency use authorization, or EUA, to provide faster access to medicines and tests that may help. They can do this only during an emergency and only when there are no adequate, approved, and available alternatives. EUAs have been used to make COVID tests available to the public, and soon, we expect a few vaccines will be made available in this way. While less data is needed to get a EUA than FDA approval, it still takes tons of data. The benefit is that an EUA takes weeks, rather than months or years. EUAs are continuously evaluated and can be revoked if (a) the emergency ends, (b) the product is found to be unfit, or (c) the product is officially approved, cleared, or licensed by the FDA.

No. A small percentage of people who received the vaccine will get fatigue, soreness, inflammation, or headache. While these symptoms are similar to those experienced by those with COVID, they are a result of the vaccine teaching your body to respond to the virus, if it enters your body. These reactions have universally resolve in a short amount of time, usually less than one day.  It does take about 2 weeks for the vaccine to provide immunity. A person could encounter the virus and become infected just before or just after receiving the vaccine, before the protection takes effect, which could lead to someone thinking that the vaccine had made them ill.

All but one of the vaccines in Phase III clinical trials requires two shots. The first shot starts building protection. A second shot, a few weeks later, is needed to get the most protection. Think of it as a one-two punch.

Allergic reactions to the vaccine are very rare. If you have never had a reaction to another vaccine, you should not expect to have a reaction to this one. Complete information is available here. 

There are many considerations that will help determine if we can quit wearing masks, get together with friends, and travel again. It is best to look to the experts at the Vermont Department of Health or your state’s department of health. Continuing a (maybe slightly loosened) set of precautions will help ensure our entire community is protected before we relax. And remember, you’re never fully protected and the best protection you can get from the vaccine will be  after your second shot.

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