SVMC Honors ‘DAISY’ and ‘PETAL’ Recipients
Kathryn Czaplinski
/ Categories: NEWS, 2024

SVMC Honors ‘DAISY’ and ‘PETAL’ Recipients

BENNINGTON, VT—April 22, 2024— Southwestern Vermont Medical Center (SVMC) honored two clinical staff recently for their commitment to exceptional patient care and teamwork.

Kathleen Flemming, RN, was given the DAISY Award for Extraordinary Nurses for her work in labor and delivery at SVMC’s Women’s and Children’s Services. Lindsay Hoyt, an LNA in SVMC’s Medical-Surgical Unit received the hospital’s internal PETAL Award, given to staff who go above and beyond in their work.

The DAISY Award is an international recognition program honoring clinical excellence and outstanding compassionate care provided by nurses. Flemming was nominated by a patient for this prestigious recognition.

“She was supportive, took the time to listen to us, went well above and beyond the standard of care, and kept me going and in a positive mindset at times when I was mentally and physically exhausted,” wrote a patient who nominated Flemming. “She is obviously someone who loves her job and excels at what she does. She was meant to be a labor and delivery nurse.”

Lindsay Hoyt was nominated by her peers for SVMC’s PETAL Award, which recognized her being a crucial part of the team who puts patient care first and does so with a smile and a positive attitude. 

“Her level of autonomy and ownership for good outcomes continues to amaze me. She jumps for call lights, she runs the halls stocking supplies,” wrote her nominator. “She sees trends in a patient’s clinical status and brings them to the nurses’ attention in real time.”

SVMC’s Vice President of Patient Services and Chief Nursing Officer Pamela Duchene, PhD, APRN, surprised both Flemming and Hoyt during their shifts last month, announcing their awards and celebrating with freshly-baked treats.

“We love a chance to celebrate excellent care and both Kathleen and Lindsay are so deserving of this recognition,” said Duchene. “It’s great care and teamwork like this that makes our community hospital so special.”

Caption: Kathleen Flemming, RN (left) received the DAISY Award for Extraordinary Nurses.

Below: Lindsay Hoyt, LNA received the PETAL Award for outstanding teamwork. 

 

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Moving Forward Safely

One of the most frustrating and anxiety-producing traits of our COVID –19 pandemic is how much uncertainty is involved in all aspects of this disease. Symptoms caused by the Coronavirus, age groups affected, the usefulness of medications, anticipated death rate, and the timeline for development of a vaccine are examples of information that sometimes change on a weekly basis.

Vermonters have done a great job of limiting the spread of the virus and protecting our most vulnerable neighbors by following the Governor's "Stay Home, Stay Safe" order over the past few months. Now, we've all been directed to wear masks in public. Both Bennington and Wilmington's Select Boards have passed local mandates requiring masks in public places. Thanks to these efforts—along with distancing, handwashing, and other factors—Vermont is among the states with the fewest number of infections. Continuing each of these important infection-prevention strategies is crucial to returning to a more normal way of life.

As we open up and begin to re-connect, we fully expect to see a rise in COVID –19 cases in Vermont. Thankfully, we have had time to prepare for this increase. We also have adequate PPE, and increased testing will help us gather crucial information for stemming the spread with less disruption to our normal lives.

More than ever, I find it helpful to focus on what we have learned and how it can help us move forward safely. Here is some of what we have learned so far: Most large hospitals, often treating over 1000 COVID patients daily, effectively protected their workers by obsessively following the rules of screening, hygiene, distancing, and masking. Each of these components is designed to work together; Each alone has its inherent limits.

  • Absent quick testing at the workplace, the best screening is asking employees if they have COVID-like symptoms (fever, chills, new cough, shortness of breath, sore throat, loss of taste or smell) and to stay home if they do.
  • Washing our hands (or using sanitizer) after touching well-handled items or visiting populated areas. Washing your hands 10 times daily is not too often.
  • Though an uncovered sneeze or cough can travel farther, 6 feet distancing continues to be the sweet spot for safety.
  • Masks (double layer cotton and surgical) are effective to prevent spreading of large and some small droplets containing virus. They also seem to give some minimal protection to those wearing a mask. Since possibly 40 percent of transmission happens when we do not have symptoms, we wear our masks to protect others and to suppress overall infection rate. They also help many people (not all) to avoid touching their face. The downside is a warm chin; the upside is you may be protecting someone from a significant illness. Masks are not a symbol of government intrusion. Masks are simply a tool to protect others and show empathy.

It is difficult to predict how many COVID-19 infections will occur in our communities in the coming months. What I am certain of is that our choices, on where we go and what we do, often affect the safety of those around us. As we learn to live with this virus in our community, following the recommendation above will help us all.

Marie George, MD, is SVMC’s infectious disease specialist.

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