SVMC Honors ‘DAISY’ and ‘PETAL’ Recipients
Kathryn Czaplinski
/ Categories: NEWS, 2024

SVMC Honors ‘DAISY’ and ‘PETAL’ Recipients

BENNINGTON, VT—April 22, 2024— Southwestern Vermont Medical Center (SVMC) honored two clinical staff recently for their commitment to exceptional patient care and teamwork.

Kathleen Flemming, RN, was given the DAISY Award for Extraordinary Nurses for her work in labor and delivery at SVMC’s Women’s and Children’s Services. Lindsay Hoyt, an LNA in SVMC’s Medical-Surgical Unit received the hospital’s internal PETAL Award, given to staff who go above and beyond in their work.

The DAISY Award is an international recognition program honoring clinical excellence and outstanding compassionate care provided by nurses. Flemming was nominated by a patient for this prestigious recognition.

“She was supportive, took the time to listen to us, went well above and beyond the standard of care, and kept me going and in a positive mindset at times when I was mentally and physically exhausted,” wrote a patient who nominated Flemming. “She is obviously someone who loves her job and excels at what she does. She was meant to be a labor and delivery nurse.”

Lindsay Hoyt was nominated by her peers for SVMC’s PETAL Award, which recognized her being a crucial part of the team who puts patient care first and does so with a smile and a positive attitude. 

“Her level of autonomy and ownership for good outcomes continues to amaze me. She jumps for call lights, she runs the halls stocking supplies,” wrote her nominator. “She sees trends in a patient’s clinical status and brings them to the nurses’ attention in real time.”

SVMC’s Vice President of Patient Services and Chief Nursing Officer Pamela Duchene, PhD, APRN, surprised both Flemming and Hoyt during their shifts last month, announcing their awards and celebrating with freshly-baked treats.

“We love a chance to celebrate excellent care and both Kathleen and Lindsay are so deserving of this recognition,” said Duchene. “It’s great care and teamwork like this that makes our community hospital so special.”

Caption: Kathleen Flemming, RN (left) received the DAISY Award for Extraordinary Nurses.

Below: Lindsay Hoyt, LNA received the PETAL Award for outstanding teamwork. 

 

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Interview with Jeff Silverman: 3D Printer

Jeff Silverman is a Wilmington native, a volunteer firefighter, and a business owner. From an addition to his Whitingham, Vermont, farm house, his company, Inertia Unlimited, develops camera technology for broadcast television.

"We make them out of thin air," he says.

Actually, he uses a 3D printer to make prototypes and one-of-a-kind cameras for very specific purposes, including those that sit in the dirt in front of a batter during Major League Baseball games and the ones built into NASCAR racetracks.

Over the course of the COVID-19 pandemic, Jeff has printed 463 face shields for first responders in the Deerfield Valley and healthcare workers at Southwestern Vermont Medical Center and other places. He has delivered them free of charge.

When and how did you first become interested in printing shields for first responders? In one day, every job we had disappeared. We went from having 20 – 30 jobs to zero in one day. Our first thought was that we would use the materials and talent we typically use to sew the pouches for our cameras to make masks. But we quickly found that the proper materials and techniques were not available to make effective masks. Plus so many other people were making them. They had it covered.

On Sunday, March 22, I read in the New York Times that a company in Syracuse, NY, had made a design to 3D print face shields available online. By noon that day I was printing. Since then the printer has not stopped.

How does it work? The printer converts the design into a 3D object using filament that is the width of a human hair, adding layer by layer. The printer takes 2 hours to print one shield. I have produced 380 shields so far. That's 1000 hours of printing. I take from midnight to 5 a.m. off. We've done more 3D printing in the last month and a half than we had in the previous 5 years.

Describe the shields. It was important to me to produce something that was good quality. Sometimes the ones you buy don’t clean up very well. These can survive UV light and other sterilization. They are rough and tough.

Where have you distributed them? First I gave them to the firefighters in Wilmington and Whitingham, where I am a volunteer. Then I gave some to the Deerfield Valley Rescue. I have sent 324 to Southwestern Vermont Health Care, some to SVMC Deerfield Valley Campus; Golden Cross Ambulance Service and Sojourns Community Clinic, both in Westminster, VT; and Rescue Inc. in Brattleboro. I sent some to a dentist in Portland, ME, who asked, and 10 to North Central Bronx Hospital to a friend who works there.

What's your greatest accomplishment? I went to Wilmington High School in the late 70s, and Dave Larson, who was the social studies teacher and former longtime VT state representative, had a video camera. He let me borrow it to film field hockey games. At the end of the season, they gave me a varsity letter for my film work. I have won Emmys since, but that varsity letter is special, because it represented the beginning.

What's next? We look forward to reopening. For us, it's the easiest thing in the world. No client ever comes here. We didn't lay anybody off. We hired locals. All are full-time with benefits. We think Vermont is a great place for low-impact companies like ours, and we hope more companies discover Vermont and come here to provide well-paid jobs.

And I am really looking forward to turning the printer off.

On behalf of Southwestern Vermont Health Care's frontline staff, thank you to Jeff for his tireless efforts to provide vital equipment to our teams. We appreciate it!

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