SVMC Deerfield Valley Campus Recognized for Patient-Centered Care

BENNINGTON — Southwestern Vermont Medical Center’s (SVMC) Deerfield Valley Campus has earned national recognition for providing a new model of more personal, effective, and efficient primary care. The National Committee for Quality Assurance (NCQA) recognized the practice as a Level 3 Patient Centered Medical Home, the gold standard for delivering high-quality care and service.

“This recognition is a significant achievement for our campus,” stated Dr. Kim Kurak, physician at the Deerfield campus. “It underscores our commitment to putting patients at the center of all we do. And, it demonstrates we excel at patient-centered, high-quality care.”

The primary care medical home program identifies practices that promote partnerships between individual patients and their personal clinicians. A team of doctors, nurses, and other providers oversees each patient’s care. The team ensures that care for all the patient’s health needs is coordinated across the health care system.

To receive recognition, a practice must demonstrate the ability to meet the six key standards of the Patient Centered Medical Home model, which was developed by the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics, and the American Osteopathic Association. The areas include: access to care, using tools to identify patients and their information; planning and managing patient care; providing self-care tools; tracking and coordinating care; and a system for measuring and improving performance. Each standard has several subsections. The NCQA assesses how well each medical practice has implemented the standards and designates practices as Level 1, 2, or 3. Level 3 designation is awarded to the highest scoring and most comprehensive medical homes.

The NCQA designated SVMC’s Deerfield Valley Campus as a Level 3 medical home. That means the Deerfield Valley Campus excels in implementing the Medical Home model. For example, the practice uses electronic tools to track patients and organize clinical information, manage care, write prescriptions, and track referrals and test results. It also focuses on preventive care and using evidence-based guidelines for treating chronic conditions.

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practice in key area of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers, and researchers.

Implementing the medical home model in Southwestern Vermont is supported by United Health Alliance through a grant from the Vermont Blueprint for health. United Health Alliance is a partnership between physicians and Southwestern Vermont Medical Center dedicated to improving medical care in the greater Bennington area.

Southwestern Vermont Medical Center is Vermont’s first Magnet Hospital for Nursing Excellence. SVMC is part of Southwestern Vermont Health Care, an integrated health system providing care for patients in Bennington and Windham Counties in Vermont, Rensselaer and Washington Counties in New York, and Berkshire County in Massachusetts. SVHC includes the VNA & Hospice of SVHC, the Centers for Living & Rehabilitation, and the SVMC Northshire and Deerfield Valley Campuses. To learn more about SVHC, visit www. svhealthcare.org.