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The categories of hospital information listed on this page collectively form the comprehensive "Hospital Report Card." You can access all the categories of information from the links below.  

The links for the quality of care and patient satisfaction information will take you to the website of the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA).  There, you will find information about Southwestern Vermont Medical Center's performance and also information about the performance of other community hospitals in Vermont.  BISHCA's website also includes the financial data for all Vermont community hospitals.

The links for the other Hospital Report Card categories listed below will take you to the corresponding information posted on our own website.

QUALITY OF CARE

COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website menu page.

What you'll find there:
See how Southwestern Vermont Medical Center scored on more than 30 indicators of quality of hospital care, including these sub-categories: 

  • Heart Attack Care
  • Heart Failure Care
  • Pneumonia Care
  • Preventing Complications from Surgery
  • Infection Reporting 
    1. Surgical site infection rates – abdominal hysterectomy
    2. Surgical site infection rates - hip replacement
    3. Surgical site infection rates - knee replacement
    4. Central line associated blood stream infections
    5. Preventing central line associated blood stream infections
    6. Prevention and control of antibiotic resistant infections
  • Nurse Staffing
  • Volume and Mortality for Selected Procedures
    Procedures compared include: Esophageal Resection, Pancreatic Resection, Abdominal Aortic Aneurysm Repair (AAA), Pediatric Heart Surgery.
QUALITY IMPROVEMENT INITIATIVES

READ ABOUT QUALITY IMPROVEMENT INITIATIVES on Southwestern Vermont Medical Center's website. What you'll find there:

What SVMC has done to make patient care safer and more effective, including these sub-categories:

  • Quality improvement and patient safety projects
  • Quality improvement contact information
PATIENT SATISFACTION

COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS on United States Department of Health and Human Services Hospital Compare website.

What you'll find there: National survey results showing how SVMC's patients rated their experiences during inpatient stays. 

HOSPITAL PRICING

COMPARE PRICING FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card Website. What you'll find there:

  • Estimated hospital charges for high volume inpatient admissons
  • Estimated hospital charges for high volume outpatient procedures
  • Physician and hospital charges for common outpatient procedures and visits
HOSPITAL DISCOUNT AND FREE CARE POLICIES

SEE DISCOUNT AND FREE CARE POLICIES on Southwestern Vermont Medical Center's website.

CLICK HERE  for links to all Vermont hospitals, including
links to their discount and free care policiesm, on BISHCA'S website.

FINANCIAL REPORTS

SEE FINANCIAL INFORMATION ON SVMC's WEBSITE
What you'll find there:

Figures on cost of care, cost shifting, comparisons of SVMC's financial information to state averages, and measures of financial health:

  • Summary of Budget
  • Financial Health and Benchmarks
  • Cost Shift Information
  • Capital Expenditure Information
  • Optional Hospital-Specific Budget Information/Contact Info

CLICK HERE to Compare Financial information for All Hospitals on BISHCA's Hospital Report Card website.

STRATEGIC INITIATIVES AND PROCESS FOR PUBLIC PARTICIPATION

READ A SUMMARY OF THE STRATEGIC INITIATIVES FOR SVMC

This document describes initiatives to meet health care needs of the local population. It is based on a strategic planning process that includes opportunities for public input.

 HOSPITAL GOVERNANCE

FIND OUT ABOUT SVMC's GOVERNANCE

Learn who is on SVMC's Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including

  • Public Meeting Schedule
  • Contact Information
IF YOU HAVE A COMPLAINT

SEE HOW TO FILE A COMPLAINT AT SVMC

Tell us if you are concerned about the care you or someone else received at this hospital.

 

Southwestern Vermont Medical Center operates a variety of physician practices. None of these practices are NCQA recognized.

Historical Data: See Comparative Data for all Hospitals by Year on the website of the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA).

 

© 2009 Southwestern Vermont Health Care